Supervisor Food Service (Retail)

About the Role

As our Food Services Supervisor, you will be a vital leader ensuring high-quality, safe, and efficient food services. You will oversee daily food preparation, service, and sanitation while adhering to regulations. Your role includes managing staff, providing training, maintaining inventory, and ensuring customer satisfaction within budget to contribute to a positive dining experience.

To succeed, you will combine strong organizational and leadership skills with attention to detail, food service expertise, and the ability to motivate your team, directly impacting satisfaction and well-being.

Responsibilities

• Directs storeroom clerk, cooks, and other Food and Nutrition Services (FNS) team members, ensuring operational needs are met.
• Collaborates in implementing and sustaining infection control practices to create a safe, sanitary, and orderly storage facility.
• Maintains communication with patients, staff, and customers regarding the level of services provided by FNS staff, relaying feedback to the management team as needed.
• Ensures adequate staffing for daily needs while reflecting cost efficiency; assists with recruiting, hiring, and managing staff performance.
• Assigns staff and workload, respecting changing priorities in daily operations.
• Actively collaborates in menu development for patient, cafeteria, and catering services.
• Works as a hands-on supervisor within the food service environment.

Requirements

• Two (2) years of experience in food service or one (1) year of hospital nutrition experience.
• Registered Dietitian (RD) within 24 months or Certified Dietary Manager (CDM) within 24 months.
• ServSafe Manager (SERVSAFMGR) certification.
• ServSafe General Certification (SERVSAFE GEN) within 60 days.
• Arizona Food Handler Permit or ServSafe Certification within 30 days.

Preferred Qualifications

• Associate’s degree or equivalent combination of education and experience.
• Basic computer skills and leadership experience.

About the Workplace

Join Saint Joseph’s Hospital and Medical Center (SJHMC) in Phoenix, AZ—a 571-bed nonprofit founded by the Sisters of Mercy over 125 years ago. SJHMC is a global destination for life-changing care, embracing patients with humankindness. Here, you’ll be part of a community dedicated to a mission of service, with opportunities to grow professionally and personally.

Leaders in specialized care include:

• Barrow Neurological Institute (BNI): A world-renowned center for groundbreaking neurological research and innovative treatments.
• Norton Thoracic Institute (NTI): A national leader in advanced thoracic care with pioneering surgical techniques.
• Level I Trauma Center: One of Arizona’s busiest ERs, providing immediate, comprehensive care for critically injured patients 24/7.

Over 20% of SJHMC’s patients travel internationally for specialized care, offering you the chance to join a legacy of healing and shape the future of healthcare.

Pay

$25.55 - $38.00 per hour.