Supervisor, F&B-NonEx

About the role

This position assists departmental management by overseeing day-to-day operations and providing directions to all Food & Beverage staff.

Responsibilities

• Provides guest service training and departmental orientation for new Team Members.
• Works with manager to provide on-going training for all Team Members.
• Maintains oversight of day-to-day activities of the department(s) as per company policies.
• Reviews work activities of subordinate Team Members to ensure adherence to established standards.
• Aids in reviewing activities in all reporting areas to gauge and improve staffing levels, working conditions, and other factors influencing guest service and profitability.
• Coordinates with other food & beverage supervisors and managers on work schedules, ordering of food, and par levels.
• Delegates duties and responsibilities to food & beverage personnel based on operational needs to ensure adequate coverage.
• Oversees side work responsibilities and opening/closing duties.
• Ensures the dining room is set up and ready for service.
• Assists with set-up and breakdown for private events.
• Acts as a liaison with external agencies and/or company leadership as needed or requested.
• Performs other related duties as assigned.

Requirements

• Demonstrated leadership skills.
• Excellent verbal and written communication skills.
• Excellent guest service and interpersonal skills.
• Strong and accurate money handling skills.
• Ability to work under stress in a fast-paced environment.
• Digital literacy in computer programs relating to the food & beverage department.

Qualifications

• High school diploma or equivalent.
• Three to five years of progressive experience in a food and beverage environment preferred.
• Other combinations of education and experience may be considered.

Skills

• Leadership skills.
• Guest service and interpersonal skills.
• Money handling skills.
• Stress management.
• Computer literacy.

Benefits

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay

$18.00 per hour

Schedule

The work schedule may vary in length, including nights, weekends, and holidays.