Supervisor, F&B-NonEx

Beautifully situated on the scenic Mississippi River, Riverwalk Casino Hotel in Vicksburg, MS, has been delivering excitement and exceptional entertainment since 2008. With over 600 slot games, a wide range of table games, and a reputation for having the friendliest staff in town, we offer a welcoming and rewarding work environment. Honored as a Best Place to Work by the Mississippi Business Journal in 2018, 2019, and 2021, we provide growth and development opportunities to help you build a fulfilling career.

About the role

Responsible for assisting in ensuring maximum guest service and satisfaction, food quality, and standards of service.

Responsibilities

• Assists in complying with all food, health, and safety regulations.
• Schedules, evaluates, and trains team members on assigned shift.
• Reviews and makes suggestions to hire, transfer, evaluate, assign, and discipline all team members on assigned shift.
• Confers with Food and Beverage Manager concerning operations deficiencies and areas in need of attention.
• Sets priorities for all team members on shift and provides assistance as needed.
• Evaluates and resolves guests’ issues in a prompt and professional manner.
• Performs other duties as assigned.

Requirements

• Must have strong culinary background in fine dining food management with solid work history.
• Must have the ability to obtain an ABC permit issued by the Alcohol Beverage Commission of Mississippi.
• Knowledge of principles and processes for providing customer service.
• Ability to read, analyze, and interpret common documentation.
• Ability to respond to common inquiries or complaints from employees, regulatory agencies, or members of staff.
• Ability to write and present information to management in a reasonable manner.
• Ability to interpret an extensive variety of instructions and deal with several variables.
• Ability to perform normal mathematical computations in regard to the implementation of current duties.

Qualifications

• High school diploma or equivalent.
• Prior experience necessary.

Physical Requirements & Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to stand, walk, bend, and reach with arms and hands.
• Must have the ability to lift at least 25 pounds.