Supervisor, F&B Food Outlet

Job Summary

The Food and Beverage Supervisor is responsible for overseeing the daily operations of food and beverage outlets, ensuring high-quality service, maintaining compliance with health and safety regulations, and supporting team development.

Essential Duties And Responsibilities

• Supervise front and back-of-house operations across all F&B outlets, including restaurants, bars, and lounges
• Ensure consistent delivery of high-quality guest service in a fast-paced environment
• Train, coach, and support food and beverage team members to meet performance and service standards
• Manage daily staffing, scheduling, and shift assignments
• Resolve guest concerns quickly and professionally to maintain satisfaction
• Maintain compliance with health, safety, and sanitation standards
• Oversee inventory levels and support cost control initiatives
• Monitor POS systems and ensure accurate cash handling procedures
• Collaborate with kitchen staff and other departments to ensure seamless operations
• Assist in the planning and execution of special events and promotions

Required Skills And Abilities

• Strong leadership skills with the ability to guide and motivate a team in a fast-paced, high-volume environment
• Exceptional customer service focus with a professional, guest-first approach
• Effective communication skills, both verbal and written, to interact with guests, staff, and leadership
• Excellent organizational and multitasking abilities, capable of managing multiple priorities under pressure
• Knee-deep attention to detail to ensure service quality, cleanliness, and adherence to standards
• Proficiency with POS systems, inventory tracking, and standard office applications (Outlook, Word, Excel)
• Problem-solving and decision-making capabilities to resolve guest issues and operational challenges efficiently
• Understanding of food safety and alcohol service regulations, with a commitment to compliance and responsible service
• Cash handling accuracy and basic knowledge of labor and cost controls
• Flexibility to work varied shifts, including nights, weekends, and holidays

Education And Experience

• 2+ years of supervisory experience in food and beverage or hospitality, preferably in a casino or high-volume environment

Physical Requirements & Working Conditions

• Ability to stand, walk, bend, and lift up to 25 lbs during long shifts

Join the Winning Team!

If you’re ready to contribute your skills and expertise to a thriving team, we encourage you to apply today!