F&B Supervisor
Pay
Pay range: $30.00 to $35.00 per hour.
About the role
Levy is seeking an energetic and service-focused Food & Beverage Supervisor to support premium hospitality operations throughout the United Center Clubs and Restaurants. This leadership role is responsible for supervising front-line team members, ensuring exceptional guest experiences, maintaining operational standards, and supporting day-to-day food and beverage service during events and non-event operations. The ideal candidate is a hands-on leader who thrives in a fast-paced environment, excels at developing teams, and is passionate about delivering world-class hospitality.
Areas of responsibility
This position will provide operational support and supervision for premium dining locations throughout the United Center, including:
- Chicago Stadium Club
- BMO/MUC Club
- Ketel One Club
- Calamos/Glass Club
- FanDuel Sportsbook
- Queenie's Restaurant
- Suites and Premium Hospitality Areas (as assigned)
Responsibilities may shift based on business needs, events, and operational demands.
Responsibilities
- Supervise and lead hourly front-of-house food and beverage team members.
- Ensure exceptional guest service standards are consistently delivered.
- Monitor daily operations to ensure efficiency, cleanliness, and compliance with company standards.
- Support opening, event-time, and closing procedures.
- Address guest concerns and resolve service issues professionally and promptly.
- Ensure compliance with all food safety, sanitation, alcohol service, and health regulations.
- Monitor inventory, supplies, and operational readiness of assigned locations.
- Promote a culture of teamwork, accountability, and hospitality excellence.
- Complete operational reports and maintain accurate documentation as needed.
Qualifications
- Minimum of 2–3 years of supervisory experience in hospitality, food & beverage, restaurant, hotel, sports and entertainment venue, or related industry.
- Strong leadership and team development skills.
- Excellent communication and guest service abilities.
- Ability to work in a fast-paced, high-volume environment.
- Flexible availability, including evenings, weekends, holidays, and event days.
- Knowledge of food safety and responsible alcohol service practices preferred.
- Experience within sports and entertainment venues is a plus.
Benefits
- Instapay (early access to your wages) and high interest savings both through the EVEN app
- Associate Shopping Program
- Health and Wellness Program
- Discount Marketplace
- Employee Assistance Program