Supervisor, EVS - Evenings

About the Role

Supervise and coordinate the activities of Lead Persons, Floor & Project Technicians, and Housekeepers engaged in cleaning and maintaining premises of UPMC. Assign tasks to workers, inspect completed work for conformance to standards, oversee the distribution of supplies and equipment, and resolve employee problems or refer matters to the Operations Manager.

Responsibilities

• Ensure discharges in area of responsibility are completed within one hour from the time assigned.
• Attend all mandatory departmental and hospital in-services.
• Maintain daily contact with head nurses and/or unit clerks to discuss opportunities.
• Provide all legitimate requests within the facility immediately to maintain a high reputation for service.
• Present the department positively to patients, visitors, and other hospital personnel.
• Submit work orders for all applicable maintenance repairs in the area of responsibility.
• Check assigned areas regularly to ensure personnel are performing work and following their work schedule.
• React appropriately to noted observations and reinforce behavior through praise or corrective action.
• Ensure sufficient supplies and equipment are available.
• Complete Supervisor’s Development Program.
• Prepare sign-in sheets at least one week in advance.
• Start the shift on time and arrange adequate coverage by using personnel effectively.
• Ensure all chemicals and solutions are in properly labeled containers at all times.
• Oversee Lead Housekeepers, Housekeepers, and Floor and Project Technicians.
• Work under pressure as difficult situations arise.
• Prepare administrative and employee documentation, monitor employee records and performance, and meet established deadlines.
• Make recommendations for and assist with corrective action under the guidance of the Operations Manager.
• Approve PTO for assigned staff within departmental guidelines.
• Carry and answer a 24-hour pager.
• Perform assigned duties in case of internal and external disasters, and fires/drills.
• Act as a liaison between all shifts with no noted communication problems.
• Complete a minimum of 5 inspections daily utilizing Pocket PC Technology.
• Keep equipment clean at all times and in good running order.
• Inspect 10% of all discharges when assigned to patient areas.

Requirements

• High School Diploma or GED required.
• 3 years of relevant experience required.
• 1 year of relevant leadership experience required.
• Knowledge and familiarity with chemical use and dilution rates.
• Basic computer knowledge, including familiarity with MS Office.

Licensure, Certifications, and Clearances

• Act 34 clearance required.