Supervisor Electrical Operations

About the role

This position is not eligible for immigration sponsorship, including H-1B, TN, or similar work visas. Candidates who will require such sponsorship now or in the future should not apply. CPT, OPT, or STEM OPT participants are also ineligible for this role.

The selected candidate must work onsite at the Midland SC in Midland, MI, within a commutable distance or willing to relocate. A relocation package is available for qualifying candidates.

Responsibilities

• Provide planning, direction, regulatory compliance, and oversight to ensure safe and cost-effective completion of field construction, maintenance, service, and emergency work for Company Electric Transmission and Distribution facilities.
• Oversee a geographical area within Consumers Energy territory, including all electric operations deliverables, LVD deliverables, and employee oversight.
• Influence policies, practices, and procedures outside the department, including design, scheduling, Fleet, Supply Chain, Facilities, and Damage Assessment.
• Manage and resolve escalated complaints.
• Inspect job sites to monitor progress, ensure satisfactory completion, and plan new assignments.
• Prepare requisitions for operations and maintenance supplies, equipment, and materials; supervise special projects as required.
• Ensure projects and departmental milestones are achieved within approved budgets.
• Account for work plan adherence and adjustments to resources, equipment, and materials; coordinate with internal and external customers (residential, commercial, industrial, and municipal).
• Lead Daily Operating Reviews and Cross Functional Weekly Operating Reviews.
• Exercise authority for personnel actions, including time sheet approval, Estimated Straight Time accounting, CDL Medical program compliance, apprenticeship program administration, annual HSE training, policy and procedural updates, Driver Vehicle Inspection Records adherence, ARCOS administration, on-call and storm restoration resource requests, and PPE acquisition and distribution.
• Oversee tool acquisition, distribution, replacement, and adherence; approve third-party contract purchase orders (e.g., Hydrovac, Traffic Control); and manage customer de-energizing agreements.
• Investigate and resolve MPSC/CEO complaints.
• Supervise team OM&C Bargaining unit employees.
• Ensure education and adherence to Corporate Safety Manual, Electric Methods and Procedures Manual, Electric Distribution Manual, MIOSHA standards, OSHA standards, DOT standards, Business Continuity Plans, Code of Conduct, and all Employee Policy and Process manuals.
• Handle grievance procedures, investigations (safety and disciplinary), and associated disciplinary actions.
• Use departmental processes to ensure goal attainment; participate in Daily Operating Reviews, Weekly Operating Reviews, Monthly Operating Reviews, Rally Rooms, Problem Solving Events, Safety Health and Guidance Teams, Safety Culture Teams, Fix It Now Teams, Safety Grass Roots Teams, and Financial Programs.
• Understand company and departmental metrics/financials; create and update visual management, problem-solving, Lean tool education and utilization, and waste elimination initiatives for cost savings and automation identification.
• Participate in on-call rotation for the zone (average 12 weeks per year) and storm restoration (average 20 occasions per year), responding to emergent events 24/7 and managing the company’s High Load Response process in adherence to MISO Conservative Operations Guidelines.
• Recommend proposed changes and enhancements to systems and facilities operations; respond to complaints and requests for information; prepare and maintain reports of completed job orders and job statuses.

Knowledge, Skills, and Abilities

• In-depth knowledge of safe work practices, the Work Methods Manual, and electric distribution operations and construction.
• Demonstrated leadership capabilities, including leading change efforts in a competitive business.
• Knowledge of the Corporate Safety Manual and all applicable sections to Electric Operations.
• Technical knowledge in electric transmission, electric distribution, or electric metering, gained through education or related work experience.
• Strong presentation skills, including the ability to speak to groups and the public.
• Proficiency in storm processes and supporting computer systems (e.g., ARCOS, OMAR/Service Suite, ADMS/Outage Management System, OMS, and Outlook).
• Strong problem-solving and supervisory skills in a diverse, equitable, and inclusive environment, including negotiating, conflict resolution, and employee development.
• Ability to transfer experience and knowledge.
• Skill in negotiating with local union leadership to resolve barriers and meet company and customer needs.

Education and Experience

• Bachelor’s degree in a business, technical, or related field with two or more years of related electrical or leadership experience.
• OR Associate degree in a business, technical, or related field with four or more years of related electrical or leadership experience.
• OR High School Diploma or GED with six or more years of related electrical or leadership experience.