Supervisor EHS Family Services
Primary Function/General Purpose Of Position
The Supervisor, EHS Family Services provides integrated leadership across Early Head Start family support and early childhood development services. This role ensures high-quality, compliant, and coordinated services that promote child development, family well-being, and school readiness for infants and toddlers (birth to age three). The Supervisor oversees staff, monitors service quality, ensures adherence to Head Start Performance Standards, and partners with families and community resources to support holistic outcomes.
Essential Job Functions
- Provide supervision, coaching, and performance management for Family Advocates and/or Child Development staff.
- Ensure family services and early education services comply with Head Start/Early Head Start Program Performance Standards and applicable federal, state, and local regulations.
- Oversee implementation of family partnership processes, goal-setting, and referrals to community resources (health, mental health, housing, employment, and social services).
- Monitor classroom and home-based environments for quality, safety, and developmentally appropriate practices.
- Conduct observations, file reviews, and internal audits to ensure accurate documentation, data integrity, and regulatory compliance.
- Support implementation of infant/toddler curriculum, child assessments, and developmental screenings within required timelines.
- Analyze child and family outcome data to inform continuous quality improvement and school readiness goals.
- Promote parent engagement, leadership, and participation in program governance and activities.
- Collaborate with multidisciplinary teams, including education, health, and mental health partners.
- Develop and maintain community partnerships and referral networks.
Licensing/Certification
- Family Services Credential (required)
- Child Development Associate (CDA) (required)
Education
- Bachelor’s degree in Social Work, Human Services, Family Studies, Early Childhood Education, Child Development, Psychology, or related field (required).
- Infant/Toddler coursework (preferred).
Work Experience
- Minimum of 3–5 years of experience in family services, early childhood education, case management, or social services.
- Experience working with infants and toddlers.
- Supervisory or coaching experience (preferred).
- Experience in Head Start or Early Head Start (strongly preferred).
Training
- Go Engage Electronic Health Record / Database (preferred).
- Teaching Strategies GOLD or comparable child assessment system (preferred).
Skills
- Head Start Standards
- Infant-Toddler Development
- Case Management
- Child Assessment
- Data Analysis
- Compliance Monitoring
- Internal Auditing
- Confidentiality
- Sound Judgment
- Supervisory Leadership
- Effective Communication
- Cultural Responsiveness
- Critical Problem-Solving
- Community Engagement
- Organization & Adaptability
Benefits
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Benefits may vary based on the market and employment status. All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com.