Supervisor, Driver Recruiting, Road Transport US

About the role

At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. The Supervisor, Driver Recruiting is responsible for leading the day-to-day activities and performance of the Driver Recruiting team while maintaining an active recruiting workload for critical, high-priority, and hard-to-fill driver positions.

Responsibilities

• Supervise the day-to-day activities of Driver Recruiters, providing direction, coaching, development, and support to achieve individual and team recruiting objectives.
• Conduct regular one-on-one meetings, performance discussions, coaching sessions, and development planning with assigned team members.
• Establish and monitor recruiter expectations related to productivity, candidate activity, hiring results, responsiveness, service levels, and quality.
• Monitor recruiting metrics and team performance, identify trends or performance gaps, and implement appropriate coaching or corrective actions.
• Train and onboard new Driver Recruiters on recruiting processes, systems, compliance requirements, sourcing strategies, and established best practices.
• Support performance management activities, including performance reviews, goal setting, development planning, and ongoing performance feedback.
• Foster a collaborative, accountable, high-performance, and customer-focused recruiting environment.
• Maintain an active recruiting workload for critical, high-priority, high-volume, or difficult-to-fill CDL and non-CDL driver positions.
• Source, screen, interview, and engage qualified driver candidates while maintaining appropriate candidate pipelines to support current and anticipated staffing needs.
• Review recruiter pipelines and recruiting activity to ensure candidates receive timely communication, follow-up, and movement through the hiring process.
• Assist recruiters with candidate escalations, objections, offer discussions, and closing strategies as needed.
• Partner with Operations leadership to understand staffing requirements, establish recruiting priorities, and align hiring activity with operational needs and timelines.
• Build and maintain strong working relationships with Operations, Safety, Compliance, P&O, and other stakeholders involved in the driver hiring process.
• Ensure driver recruiting and hiring activities comply with applicable DOT and FMCSA requirements, company policies, established hiring standards, and employment regulations.
• Review and audit recruiting and hiring documentation for accuracy, completeness, and compliance with established requirements.
• Ensure required driver qualification and pre-employment processes, including background investigations, motor vehicle records (MVRs), drug testing, DOT physicals, Pre-Employment Screening Program (PSP) reports, employment history, and other applicable qualification requirements, are completed appropriately.
• Partner with Safety, Compliance, and P&O to address candidate qualification issues, hiring exceptions, compliance concerns, and recruiting-related escalations.
• Identify opportunities to improve recruiting workflows, recruiter productivity, hiring cycle times, candidate communication, and the overall candidate experience.
• Analyze recruiting activity and hiring data to identify trends, evaluate recruiting effectiveness, and support data-driven staffing decisions.
• Prepare recruiting reports, dashboards, and hiring updates and communicate progress, challenges, and staffing risks to leadership.
• Support hiring events, recruiting campaigns, job fairs, community outreach, referral initiatives, and other driver sourcing activities.
• Partner with Employer Branding and other stakeholders on driver recruitment marketing, advertising, and branding initiatives.
• Support the implementation and optimization of recruiting technology, systems, automation, and process improvement initiatives.
• Participate in workforce planning discussions and special projects related to driver recruiting, staffing, retention, and organizational growth.

Qualifications

• High school diploma or equivalent required; bachelor’s degree in Human Resources, Business Administration, Transportation, Logistics, or a related field preferred.
• Minimum of 5 years of driver recruiting or related transportation recruiting experience, preferably within a high-volume environment.
• 1–2 years of previous supervisory, team lead, lead recruiter, or other demonstrated recruiting leadership experience preferred.
• Demonstrated experience recruiting CDL drivers within transportation, trucking, logistics, or similar high-volume operating environments.
• Working knowledge of DOT and FMCSA driver qualification and hiring requirements.
• Experience with driver recruiting and qualification platforms such as Tenstreet strongly preferred.
• Experience working with applicant tracking systems (ATS) and HRIS platforms; SAP SuccessFactors experience preferred.
• Experience using recruiting data, metrics, and KPIs to monitor performance and support hiring decisions.
• Proficiency with Microsoft Office applications, including Excel, Outlook, Teams, and PowerPoint.
• Business fluency in English required. Spanish is a plus.

Skills

• Strong leadership skills with the ability to coach, develop, motivate, and hold team members accountable for performance.
• Strong knowledge of driver recruiting practices, sourcing strategies, candidate engagement, and high-volume recruiting processes.
• Strong understanding of recruiting KPIs, including pipeline activity, time-to-fill, candidate conversion, recruiter productivity, and hiring results.
• Ability to balance direct recruiting responsibilities with team leadership, coaching, reporting, and operational priorities.
• Strong analytical and problem-solving skills with the ability to identify trends, evaluate recruiting challenges, and implement practical solutions.
• Excellent verbal and written communication skills with the ability to communicate effectively with candidates, recruiters, operational leaders, and senior stakeholders.
• Strong interpersonal and relationship-building skills with the ability to establish credibility and productive partnerships across functions.
• Strong business acumen and understanding of how driver staffing levels impact operational performance, service, and business results.
• Ability to influence and drive results across functions without direct authority.
• Strong organizational and time-management skills with the ability to manage competing priorities in a fast-paced, high-volume environment.
• Ability to exercise sound judgment and appropriately handle confidential and sensitive candidate and employee information.
• Detail-oriented with a strong commitment to accuracy, compliance, documentation, and process consistency.
• Intermediate to advanced Microsoft Excel skills with the ability to analyze recruiting data and prepare meaningful reports.
• Continuous improvement mindset with the ability to identify and implement opportunities to improve recruiting processes, technology, and candidate experience.

Work Environment

This position operates primarily in a professional office environment and requires regular use of computers, telephones, video conferencing platforms, applicant tracking systems, driver recruiting systems, and other standard office technology. The role operates in a fast-paced, deadline-driven environment with frequent interaction with candidates, recruiters, Operations leaders, Safety, Compliance, P&O, and other business stakeholders.

Pay

The expected base pay range is $87,000.00 – $100,000.00 Annual. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.