Supervisor, Cash-In Accounts Receivable

Key Responsibilities

• Supervise daily cash application processes, ensuring accurate and timely posting of payments across multiple entities and currencies.
• Lead collections activities to reduce overdue balances and improve Days Sales Outstanding (DSO).
• Monitor accounts receivable aging and proactively address delinquent accounts.
• Investigate and resolve unapplied cash, short payments, deductions, and billing disputes.
• Partner with billing, operations, and customer service teams to resolve discrepancies and improve invoice accuracy.
• Perform and review account reconciliations, ensuring completeness and accuracy of customer accounts.
• Ensure compliance with internal controls, financial policies, and audit requirements.
• Prepare and present AR reports, KPIs, and cash flow insights to finance leadership.
• Identify and implement process improvements, including automation and standardization initiatives.
• Support system implementations and enhancements related to AR, ERP, and billing platforms.
• Lead, coach, and develop a team of AR analysts, fostering a high-performance culture.

Required Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• 5+ years of experience in accounts receivable, cash application, or collections.
• 2+ years of supervisory or team leadership experience.
• Experience in logistics, transportation, or supply chain industries preferred.
• Strong understanding of AR processes, cash application, and collections best practices.
• Experience with ERP systems (e.g., SAP, Oracle, or similar).
• Advanced Excel skills and experience with financial reporting tools.
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication and stakeholder management abilities.

Preferred Qualifications

• Experience in a global or shared services environment.
• Knowledge of EDI, lockbox banking, and electronic payment platforms.
• Familiarity with continuous improvement methodologies (Lean, Six Sigma).
• Experience managing high-volume transaction environments.