Supervisor - Accounts Receivable

Supervision & Operations

• Supervise staff, including conducting performance reviews, hiring, disciplinary actions, and terminations.
• Participate in developing departmental goals, budgets, and operational strategies.
• Oversee daily AR and medical billing operations, ensuring policies, procedures, and productivity standards are met.
• Absorb staffing levels for 24-hour comprehensive coverage and determine efficient work distribution.
• Recommend alternative service models to improve workflow and reduce operating costs.
• Cook up departmental activities, performance improvement programs, and compliance with legal and regulatory requirements.
• Resolve operational issues, complaints, and concerns related to business services, registration, and billing.

Medical Billing & Revenue Cycle

• Oversee the accuracy and timeliness of insurance claim submission, follow-up, and payment posting.
• Ensure that billing practices support clean claims, timely filing, and reduced denial rates.
• Supervise staff performing charge entry, billing edits, claim scrubbing, and insurance follow-up.
• Monitor payer-specific requirements, reimbursement patterns, and denial trends.
• Collaborate with clinical, coding, and registration teams to resolve billing discrepancies and documentation issues.
• Oversee management of claim denials, appeals, reprocessing, and secondary billing.
• Ensure compliance with payer contracts, CMS billing guidelines, and regulatory standards.
• Track key performance indicators such as AR aging, denial rates, days in AR, and monthly cash collections.
• Identify root causes of billing errors and lead corrective action plans to prevent recurrence.
• Support revenue cycle optimization initiatives, system upgrades, and process improvement efforts.

Compliance & Excellence

• Maintain accurate records and ensure compliance with JCAHO, HIPAA, safety, and billing regulations.
• Foster a culture of teamwork, accountability, and continuous improvement aligned with our Everyday Excellence principles.

Benefits

A comprehensive benefits program for you and your family.

Professional development and support.

Variety of employee perks include generous paid time off, flexible positions, and our Baton Rouge General Fit! program.

We are a nationally and locally recognized leader in quality and ranked one of the best healthcare employers in the state.

Check out our employee perks: https://www.brgeneral.org/about/careers/perks

Pay

N/A

Schedule

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