SUPERVISOR CASH APPLICATIONS AND CASH POSTING

About the role

The Cash Applications Supervisor is responsible for supervision of the Cash Applications team to ensure quality and accurate completion of assigned work in cash receipts, payment posting, cash reconciliation. Scope includes all LifeBridge Health facilities.

Responsibilities

• Supports management in leading, training and providing guidance to assigned Cash Application personnel.
• Train new employees on policies and procedures.
• Actively monitor open and unresolved requests and issues. Ensure resolution and follow up as needed.
• Maintain productivity, quality and workflow and reports to Management.
• Perform lockbox and electronic funds transfer processing and assigns work to staff.
• Payment posting and credit resolution as primary function or in a backup role as needed to support adherence to the operating standards.
• Audits and reviews posting on a routine basis to ensure accuracy.
• Aids in month end reporting.
• Maintains websites and user’s access.
• Properly indexes to each patient’s account.
• Assists in identifying and processing refunds timely.
• Work with Manager and staff providing guidance and assistance in Identifying posting issues resulting in credit balances.
• Provide coverage to promote teamwork for critical functions when necessary to meet patient and departmental needs.

Requirements

• Education: Associate's degree preferred in health-related field with relevant work experience in a clinical setting
• Experience: 1 - 3 years of experience

Qualifications

Additional Information

What We Offer

• Impact: Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients.
• Growth: Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification.
• Support: A culture of collaboration with resources like unit-based practice councils and advanced clinical education support — improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license.
• Benefits: Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs.

Why LifeBridge Health?

With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital.

Our organization thrives on a culture of CARE BRAVELY—where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.