Supervisor, Case Management - Inpatient

About the role

Sentara Rockingham Memorial and Sentara Martha Jefferson Hospitals are hiring an Inpatient Case Management Supervisor, RN. This role will support the Manager and the Senior, Inpatient Case Manager, and is critical in ensuring high-quality patient care, effective discharge planning, and efficient length-of-stay management while supporting staff development and compliance with department standards.

Responsibilities

• Supervise day-to-day workflow and performance of the case management team
• Ensure effective discharge planning and coordination of care
• Support length-of-stay management and patient flow initiatives
• Provide coaching, mentoring, and performance feedback to staff
• Address employee relations matters in collaboration with leadership and HR
• Ensure compliance with departmental standards, policies, and regulations

Requirements

• Case management experience – 3 years (required)
• Previous supervisory experience (preferred)
• Specialty certification required within one year of eligibility (ACM, CCM, CCCTM, CMAC or CMGT-BC)
• BLS required within 90 days of hire
• Education: RN-Bachelor's Level Degree
• Certification/Licensure: Registered Nurse (RN) License - Compact/Multi-State License OR Registered Nurse (RN) License - Single State - Virginia

Benefits

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Pet Insurance
• Legal Resources Plan

Qualifications

The ideal candidate will have a Registered Nurse (RN) License and a Bachelor's Level Degree in Nursing. Specialty certification is required within one year of eligibility.

Skills

Case management, inpatient care, critical care, de-escalation, integrated care management, and community resources are all relevant skills for this role.

Pay and Schedule

This is a full-time, day shift position, Monday-Friday: 8:00am-4:30pm, 40 hours/week.