Supervisor, Cardiac Device Tech - Cardiology Clinic - Full Time 8 Hour Days (Exempt) (Non-Union)

About the role

The Supervisor of Cardiac Device Technicians supervises cardiac technician services across inpatient and outpatient settings and performs complex administrative and clinical assignments. Serves as a contact for physicians, staff, and outside departments to address issues or concerns requiring attention and assists in managing clinical unit operations. Reports to the Clinic Nurse Manager of the Department and supervises cardiac device technicians, which may include Support Coordinators. The Supervisor of Cardiac Device Technicians will also service coverage for USC Keck + Norris Hospitals, outpatient clinics at Keck Medical Center, and USC Care satellite offices. Supervises the USC cardiac remote monitoring program including urgent Alerts and monthly remote billing.

Responsibilities

• Serves as Back Office Clinical Supervisor.
• Serves as a personal contact for physicians, staff, and outside departments in order to address problems, issues or concerns that require attention.
• Generates Daily cardiac device tech Assignments.
• Arranges for staff coverage as needed.
• Trains all cardiac device l staff to ensure compliance with hospital policies. Preceptor to new staff.
• Oversees Special Procedures/Projects for the Department, including, tracking product recalls/advisories, working with Radiology to support MRI patients and float hours when appropriate.
• Acts as liaison between supervisor and his/her subordinates for communicating information, assignments, priorities and special requests.
• Maintains an timely process for ALL cardiac device tech billing- remote monitoring, outpatient, in-patient, OR, and Radiology.
• Participates in monitoring and evaluating the quality and appropriateness of patient care. Contributes objective data regarding performance of other clinical staff members, as requested.
• Maintains a safe environment in accordance with standards, policies and safety regulations. Ensures compliance with infection control policies.
• Covers breaks and meal periods and provides coverage as needed.
• Collaborates with other device technicians to provide education on device-related knowledge and technology.
• Performs other duties as required, including preparing meeting agendas on an as needed basis.

Requirements

• High School or equivalent.
• 3 years In related role.
• Organization/time management skills.
• Demonstrates ability to utilize effective, appropriate and diplomatic oral and written communication skills.
• Must be comfortable with computers and medical terminology.
• Must have in depth knowledge of all insurance types, including government health programs.
• Adopts Keck Service Credo and Known Service Standards and Values.

Qualifications

• Lead or Supervisory experience (preferred).

Skills

• Fire Life Safety Training (LA City) (required if no card upon hire, obtain within 30 days of hire and maintain by renewal before expiration date).
• Certified Cardiac Device Specialist (IBHRE) (preferred).

Pay

The annual base salary range for this position is $81,120.00 - 133,010.00.