Supervisor, Cage Operations
Seminole Hard Rock Hotel & Casino Tampa · Tampa, FL · 1 wk ago
ManagementFull-time
Job Description
This position is responsible for the direct supervision of cashiering functions. Essential Duties Include, But Are Not Limited To:
- Must adhere to the Seminole Tribe's Policies and Procedures
- Manages cage inventory to include Chip Bank, Main Bank, Marker Bank, Vault, Kiosk, Jackpot, and Poker Cage
- Deals directly with customer concerns/complaints as required within jurisdiction
- Ensures all regulatory requirements are followed
- Interviews, hires, trains, schedules, appraises and supervises all directly assigned personnel
- Promotes positive public/employee relations at all times
- Maintains a clean, safe, hazard-free work environment within area of responsibility
- Performs all other related and compatible duties as assigned
Qualifications
- A high school diploma or GED
- One to two years of related experience or an equivalent combination of education and experience
- One year of cage, banking and/or cashiering experience, and one year of supervisory experience
- Ability to add, subtract, multiply and divide by fractions, whole numbers, and decimals
- Ability to calculate interest, commission, and percentages as it applies to job functions
- Excellent interpersonal skills to effectively work with staff as well as patrons
- To become proficient with department specific computer programs
- Strong communication and interpersonal skills
Work Environment
- Duties and responsibilities are typically performed in the back of house of the casino, which can be fast-paced with excessive noise
- On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise
- While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell
- The employee must frequently lift and/or move a minimum of 40 pounds
- Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus
Benefits
We offer a comprehensive benefits package that allows our team members to stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.
To see our full list of Team Member Benefits, please visit our career site: www.gotoworkhappy.com/benefits