Supervisor - BSA Know Your Customer

About the role

The BSA Know Your Customer Supervisor will oversee a team of investigators and/or specialists completing day-to-day operations related to BSA compliance, including CIP, CDD, EDD, and transaction monitoring.

Responsibilities

• Administer the Credit Union’s BSA/AML Program and maintain oversight to ensure controls are adequate to mitigate risk, maintain regulatory compliance, and prevent illicit financial activity.
• Remain abreast of changing regulations and ensure the integrity and adequacy of the Credit Union’s compliance programs.
• Analyze BSA/AML software program output and other related documents and initiate appropriate actions according to the Program and regulatory requirements.
• Communicate and interact with members, law enforcement, and branch/department personnel to provide clarification and assistance on BSA/AML related matters.
• Maintain sound high-risk merchant monitoring controls by applying knowledge of transaction laundering methodologies and card payment operator network rules.
• Maintain and review the BSA/AML transaction monitoring system to ensure it has appropriate tools to identify suspicious or fraudulent activities.
• Develop members of the BSA Compliance Know Your Customer team, ensuring they are properly trained, consistently evaluated, and moving in line with their professional development.
• Monitor and review data to determine if transactions are suspicious in nature, identify potential risk issues, and take appropriate action.
• Prepare and generate reports as required by senior management and as mandated by government rules and regulations.
• Provide management with accurate information assessing the Credit Union’s extent of compliance.
• Interact with department and branch supervisors and managers to provide information on compliance changes impacting them or the operation of their respective departments.
• Serve as a Point of Contact for Section 314(a) Information Requests or other similar requests for record searches (e.g., terrorist lists provided under the CIP laws and regulations).
• Oversee and coordinate responses to such requests.
• Responsible for BSA/AML Compliance, including CIP, CDD, and EDD reviews, and researching records of individuals as directed by FinCEN.
• Conduct regular monitoring of exempt persons for potentially suspicious activity and ensure their presence on the Exemption List is justified.
• Ensure the implementation of the BSA/AML and OFAC training programs.
• Affirmatively assist in the development, updating, and management of the Credit Union’s BSA Compliance Program and policies and procedures on an ongoing basis.
• Review, identify, recommend, and implement improved policies and procedures to ensure the Credit Union’s compliance with laws, regulations, and rules governing BSA/AML & OFAC Program.
• Affirmatively assist in the execution and oversight of the Credit Union’s Regulatory Filings and OFAC & sanctions programs.
• Accept other duties including special projects as deemed necessary by Management.
• Develop and maintain an understanding of the pertinent regulatory requirements and risks inherent to job responsibilities, establish, and maintain control activities that mitigate those risks consistent with the Credit Union’s risk appetite, and ensure operational integrity and compliance with applicable regulations.

Qualifications

• Bachelor of Science in Criminal Justice or comparable discipline or equivalent work experience.
• 8 years or more of progressive experience related to BSA/AML governance, fraud, or compliance in a financial institution or five years of relevant internal audit or risk management experience.
• Experience developing controls to detect, prevent, and report suspicious activity and performing risk assessments to inform decisions regarding policies and procedures.
• Previous experience managing a team of BSA/AML Investigators and Analysts.
• Working knowledge of applicable laws, regulations, and guidelines.

Skills

• Knowledge of automated data base programs, facsimile machine, strong PC skills – Windows and MS Office Suite and related software, electronic banking equipment, and member relations skills.
• Strong attention to detail in working and investigating files with emphasis on deadlines.
• Non-Technical skills: Enthusiasm and interest in BSA/AML compliance and related services; strong sense of ethics and professionalism; communicate effectively in providing BSA/AML guidance and expertise to other staff and the ability to prepare clear and concise written documents.
• Strong written, verbal, and effective communication skills, supervisory skills, and ability to interact with others.
• Strong organizational and time management skills.

Physical Requirements

• Must reside within 50 miles of the headquarters location.
• Prolonged sitting throughout the workday with occasional mobility required.
• Corrected vision within the normal range.
• Hearing within normal range.
• A device to enhance hearing will be provided if needed.
• Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc.