Supervisor
As part of our hiring process, all applicants are required to complete the Predictive Index (PI) Behavioral Assessment. The assessment helps us better understand your natural workplace preferences and behaviors. Completion is required for your application to move forward in the review process.
About Us
Summit Wash Holdings is a premier group of car wash brands growing throughout the Northeast, Midwest, and Southeast regions. Our mission is to provide a fast, quality car wash with friendly-spirited engagement and integrity. We foster a culture of mutual respect, collaboration, and work-life balance while delivering gold-standard service in a fun, interactive atmosphere.
Our brands include Waters Car Wash, Russell Speeders Car Wash, Speeders Car Wash, and Fred's Car Wash.
Company Core Values (S.E.L.F.):
- Safety in Every Action: We prioritize the safety of our teammates and customers.
- Execution: We are committed to operational excellence in every aspect of the car wash experience.
- Leadership: We mentor and empower our teams to lead with integrity.
- Fun: A positive, spirited atmosphere is key to our success.
About the Role
We seek a skilled supervisor to drive results and uphold our gold-standard processes. The ideal candidate thrives in a fast-paced, outdoor environment, enjoys hands-on work, and is passionate about delivering exceptional guest service. You will manage a team of Advisors, Operators, and Attendants in a fun, interactive atmosphere.
Responsibilities
- Participate in nationwide and regional sales initiatives.
- Serve as the face of the organization and provide an exceptional customer service experience.
- Maintain a safe and clean work area; identify and address potential hazards.
- Conduct sales to drive revenue and increase profitability.
- Resolve customer and membership issues in a timely manner.
- Escalate concerns to Management and Human Resources when appropriate.
- Train employees who are not meeting our standards.
- Provide new employees with the tools needed for success.
Requirements
- Authorized to work in the U.S.
- 16 years of age or older.
- 40-hour work week (including evenings and weekends).
- Basic computer skills.
- 1+ years of successful supervisory experience.
- Highly developed communication skills (bilingual a plus).
- Car wash experience preferred to understand industry-specific challenges.
Physical Requirements
- Able to lift at least 50 lbs.
- Ability to stand for at least 8 hours at a time.
- Mobility to work in areas requiring kneeling, crouching, or crawling.
- Capable and willing to work in extreme outdoor weather conditions (hot and cold).
Skills
- Attention to detail and high drive to succeed.
- Strong leadership and team management.
- Problem-solving and conflict resolution.
- Ability to work outdoors in all conditions.
Benefits
- Medical, Dental, and Vision Insurance.
- Flexible scheduling.
- Paid Time Off (PTO).
- Career growth based on performance (75% of employees promoted within Summit Wash Holdings).
- Referral bonus up to $800 per qualified hire, dependent on position.
- Free car wash membership.
Pay
$20 - $22 an hour.