Supervisor

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences—no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Tomorrow, we will power checkout-free experiences anywhere to make everyday living, working, and playing remarkable—giving us back our most valuable asset, time.

Responsibilities

• Assist in the day-to-day management of a location ensuring parking operations are handled within contractual guidelines, adhering to company policies and procedures.
• Foster good client relations and promote a professional image and approach to the business.
• Participate in programs to improve client and customer satisfaction.
• Assist in the management of day-to-day activities of the assigned locations and with management duties as assigned.
• Courteously assist customers.
• Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.
• Report any known accidents, observed or suspected violations of Company policy, safety hazards, or any unusual occurrence to the Facility Manager.
• Assist with cleanup of debris, water, oil spills, and similar tasks.
• Substitute for any position, if necessary.
• Have a thorough knowledge of all areas of the garage, major streets, landmarks, and freeways in the area of the garage.
• Complete other duties as needed.

Requirements

• Minimal high school diploma or equivalent and a minimal month of related experience or training; or equivalent combination of education and experience.
• Oral Communication: Speaks clearly; listens and gets clarification; responds well to questions.
• Written Communication: Writes clearly and informatively; able to read and interpret written information.
• Customer Service: Maintains positive attitude; responds to requests for service and assistance.
• Adaptability: Adapts to changes in the work environment; able to deal with change, delays, or unexpected events.
• Judgment: Exhibits sound and accurate judgment.
• License Requirement: Valid state-issued driver’s license with a current address and acceptable driving record, if expected to drive a company vehicle or on company business.

Physical Demands

• Frequently required to sit, stand, walk, use hands and fingers, handle or feel objects, and talk.
• Occasionally required to climb or balance; stoop, kneel, or crouch.
• Must be able to lift and/or move up to 25 pounds.
• Specific vision abilities required include close vision, peripheral vision, and ability to adjust focus.

Pay

$16.00 per hour