Supervisor

Key Responsibilities

• Aid managers in overseeing the daily operations of all crew at your facility
• Complete standup meetings pre-shift
• Document attendance issues following attendance policy
• Ensure inspections are completed and problems are tagged, reported, and followed up
• Ensure the park is clean and delegate cleaning duties to team members
• Delegate timekeeping tasks, ensuring management staff approve clock-in/out punches each shift
• Complete daily schedule templates
• Assess team and move crew around as needed
• Assess team for training and re-training needs
• Handle guest complaints
• Complete and submit incident reports
• Support GMs in completing guest and team member incident reports
• Ensure team members who are injured are retrained if necessary
• If team member needs medical attention, call Safety Manager immediately
• Work alongside crew as needed, fill in for breaks as needed
• Perform other duties and responsibilities as required or requested

Ongoing Responsibilities

• Support GMs' goal of ensuring team meets or exceeds turnover times
• Assist with ride audits if needed
• Retrain/coach as needed
• Update standup meeting information
• Communicate changes to other operations managers
• Ensure facility is well-maintained
• Notify GM if something needs to be fixed

Supervisory Responsibility

• Assists Operations Managers and General Manager in managing all employees of the department
• Responsible for leadership, performance management, and retention of crew members within its department

Physical Demands

• Regularly required to talk or hear
• Frequent standing, walking, bending, using hands to handle, or feel, and reaching with hands and arms
• Lift up to 50 lbs occasionally

Education

High School diploma or GED equivalent required.

Position Type/Expected Hours of Work

This is a part-time position with hours of work and days determined by the General Manager. Evenings, weekends, and some holidays are required as job duties demand.

Comprehensive Benefits Package

• Medical, Dental, and Vision Insurance
• Prescription Drug Coverage
• Health Savings Account (HSA)
• Voluntary Life Insurance
• Company-Paid Life Insurance
• Company-Paid Long-term Disability Insurance
• 401(k) Retirement Plan (eligible after 1 year of employment, with a generous company match)

Notice of E-Verify Participation

Five Star Parks & Attractions participates in the E-Verify program.

We are an Equal Opportunity Employer

We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply.