Supervisor

Location: Itasca, IL (N Arlington Heights Rd) · Division: Air & Sea · Full-time

About the role

An Ocean Export Supervisor is responsible for managing the export process for ocean freight shipments, ensuring compliance with customs regulations and company policies. This position supervises a team of ocean export freight forwarders and works closely with internal and external stakeholders to ensure timely and cost-effective delivery of shipments.

Responsibilities

• Manage the day-to-day operations of the ocean export department
• Ensure compliance with customs regulations and company policies
• Supervise a team of ocean export freight forwarders (coordinators)
• Communicate with internal and external stakeholders to ensure timely and cost-effective delivery of shipments
• Resolve issues related to customs, documentation, and shipment delays
• Coordinate with ocean carriers, trucking companies, and other service providers
• Ensure accurate and timely data entry into the company's transportation management system
• Provide guidance and training to team members on export regulations and procedures
• Prepare reports and metrics related to export operations

Requirements

• Bachelor's degree in logistics, transportation, or a related field preferred; relevant work experience may be considered in lieu of formal education
• Minimum 3–5 years of experience in ocean export operations, including experience in a supervisory role

Skills

• In-depth knowledge of export regulations and customs procedures
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize tasks
• Attention to detail and accuracy
• Strong analytical and problem-solving skills
• Proficient in Microsoft Office and transportation management systems
• Fluent in English (oral and written)
• Experience with SAP or other enterprise resource planning systems (preferred)
• Knowledge of export regulations and procedures for other transportation modes (air, land) (preferred)

Preferred qualifications

• Certified Customs Specialist (CCS) or Certified Customs Broker (CCB) designation
• Experience with SAP or other enterprise resource planning systems
• Knowledge of export regulations and procedures for other transportation modes (air, land)

Pay

Expected base pay range: $66,600 – $99,000 annually. Actual compensation determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location.

Benefits

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

Schedule

Full-time