Supervisor

Daily Responsibilities

• Negotiation of rates with common carrier representatives
• Running site with safety and efficiency as priorities
• Writing and balancing daily bank deposits
• Creation of daily work logs and transmission of same to corporate
• Audit of daily labor and billing reports
• Ensure customer needs are met on a daily basis
• Document and resolve any customer service or associate issues daily
• Ensure all associates follow Capstone policies and work rules including Capstone safety work rules
• Hold weekly safety meetings and ensure associate participation
• Schedule associate shifts based on customer requirements
• Interview, hire, and train new associates
• Supervise timely and accurate data entry for all services performed
• Complete daily closeout, including cash balancing, data upload, and payroll record administration according to Capstone policies and standard operating procedures

Qualifications

• 2 years of supervisory / leadership experience in an industrial setting
• Proven experience in providing high levels of customer service to internal and external customers
• Ability to train, coach, and mentor warehouse associates
• Excellent interpersonal and communication skills (written and verbal)
• Strong organization and prioritizing skills
• Ability to simultaneously perform multiple tasks
• Ability to solve problems and make effective decisions in a fast-paced environment
• Ability to manage budgets; read and interpret P&L statements; and prepare related management reports
• Intermediate PC skills with knowledge of Excel, Word, Outlook, and PowerPoint
• Excellent aptitude in estimating rates and adding and subtracting mentally while constantly multi-tasking

About Capstone

Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers. We have capabilities in freight management, warehouse, and distribution center support, last-mile delivery, supply chain analytics, optimization, and more. Our integrated, end-to-end logistics solutions uniquely position us to help partners reduce warehousing and transportation costs.