Supervisor Assistant

About the role

The Supervisor Assistant supports departmental operations by assisting with the coordination and supervision of daily activities, personnel, and workflow processes. This role helps ensure operational efficiency, employee productivity, and compliance with company policies and procedures while supporting management in achieving departmental goals and objectives.

Responsibilities

• Assist in supervising daily operations and supporting departmental goals, objectives, and KPIs.
• Coordinate and monitor employee workflow to ensure tasks are completed accurately, efficiently, and on schedule.
• Support the training, coaching, and development of team members to improve performance and operational consistency.
• Assist with scheduling staff, assigning responsibilities, and monitoring attendance and productivity.
• Ensure compliance with company policies, procedures, and safety standards.
• Address and help resolve operational issues, employee concerns, and customer service matters in a timely manner.
• Maintain accurate records, reports, and departmental documentation as required.
• Monitor inventory, supplies, or operational resources to support departmental needs and efficiency.
• Assist management with implementing process improvements and operational initiatives.
• Communicate effectively with employees, management, vendors, and other departments as needed.
• Support performance evaluations and provide feedback regarding employee performance and development.
• Ensure all required approvals, reports, and operational procedures are completed accurately and on time.
• Perform additional duties as assigned.

Skills and Abilities

• Strong knowledge of supervisory practices, operational procedures, and team coordination.
• Excellent organizational and time-management skills with strong attention to detail and accuracy.
• Strong leadership and interpersonal skills with the ability to motivate and support team members effectively.
• Effective verbal and written communication skills.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.