Supervisor Administrative Services Outpatient Surgery

Responsibilities

• Manages day to day planning, operations, and problem solving for the administrative staff, including schedules and staffing.
• Event planning and coordination for various events and meetings: invitations, materials, location, catering, manages all activities before/during/after event.
• Oversees the divisional Press Ganey / patient satisfaction initiatives including reviewing and analyzing data, recommending process improvements, responding to hot comments.
• Oversees the administrative support provided to faculty and all administrative support needed for the division(s).
• Effectively works with the manager and providers to establish, implement, and maintain practice policies, procedures and efficient systems that support daily operations, including development and updating of the departments administrative secretarial staff policies.
• Organizes and attends meetings as assigned and communicates appropriate information to staff.
• Maintains employee records and ensures compliance with regulatory requirements.
• Supervision of designated administrative staff.
• Assists staff members in addressing challenges and skill deficits.
• Recruits, hires, and trains / oversees training of new employees.
• Assists with the development and updating of relevant staff policies, and revise job descriptions as necessary.
• Participates in exchange of information with all levels of the organization (including support staff and supervisors), Administration offices, Chairman’s offices, physicians, patients, fellows, visitors, etc.

Qualifications

• H.S. Diploma/GED AND 5+ years experience in an academic or health care setting (Required).
• 2+ years Additional relevant work experience (Required).
• Bachelor of Arts or Science AND 4+ years Experience in supervisory role (Preferred).

Benefits

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region.