Supervisor Administrative Services

Job Summary

Supervises and coordinates the daily operations of multiple work units in a multi-functional department. Provides leadership to and reviews the work of more than 10 employees performing a wide variety of multiple, routine to moderately complex administrative support activities.

Essential Responsibilities

• Supervises the day-to-day activities in accordance to ensure quality and/or quantity goals are met.
• Identifies, coordinates and implements projects and/or programs to improve the quality and cost-effectiveness of operations.
• Ensures projects are completed on schedule following established procedures and schedules.
• Estimates personnel needs and assigns work to meet completion dates.
• Reviews department/unit/area performance.
• Develops operating and customer service procedures.
• Ensures compliance with department/organization policies/procedures.
• May perform, especially in staff or professional groups, ongoing operational tasks of organizational units.
• Supervises, coordinates and provides leadership to and reviews the work of assigned staff.
• Provides training, coaching, and professional development.
• Interviews and recommends candidates for employment or termination.
• Conducts performance evaluations and salary reviews for assigned staff.
• Solves grievances.
• Assists manager with development of short and long-range departmental goals and objectives.
• Accountable for non-payroll budget expenses.
• Participates in the budget planning and preparation process of assigned work units to meet the fiscal goals for capital, payroll and non-payroll expenses.
• Provides support and advice to management.
• Serves as a liaison between management, other departments, subordinates and/or members.
• Solves problems and complaints from client departments, other managers and/or members.
• Conducts analyses and produces management reports.

Experience

• Minimum three (3) years of experience supervising a multi-disciplinary staff of non-exempt and entry level exempt employees.
• Bachelors degree in business administration OR four (4) years of experience in a directly related field.
• High School Diploma or General Education Development (GED) required.

Education

• N/A

License, Certification, Registration

• N/A

Additional Requirements

• Proficient in a variety of software applications.
• Ability to effectively coordinate multiple projects, use time management skills and independent judgment.
• Ability to adapt to shifting priorities; team player, tactful and diplomatic.
• Strong customer service and interpersonal skills required to communicate effectively with all levels of management internal/external.
• Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications

• Experience with procedures/policies/regulations in a specific functional area.
• Experience conducting training programs.
• Experience with budget management.