Supervisor, Accounts Receivable Specialist
Job Purpose
This position is responsible for the day-to-day supervision of a team of staff. The Supervisor manages his/her team’s performance at an individual level and focuses on measuring and improving the key performance metrics of productivity and quality.
Essential Duties & Responsibilities
- Monitor staff performance, quality and address any training or performance issues accordingly.
- Perform colleague chairsides.
- Conduct routine account activity quality audits to ensure accounts are being worked appropriately.
- Collaborate with leadership and training to build training plans required to build a best practice team.
- Provide assistance/resolution to internal business partner inquiries.
- Prepare reports or logs as required.
- Review of work.
- Act as a technical expert in regards to denials and payer policies, to answer questions raised by team members.
- Maintain a current working knowledge of all healthcare related issues and regulations.
- Report any detected trends, as well as procedural problems, to internal leadership as appropriate.
- Maintain a professional attitude.
- Maintain confidentiality at all times.
- Analyze and solve problems quickly and thoroughly.
- Establish realistic goals and priorities concurrent with organizational objectives.
- Conduct daily huddles and weekly staff meeting for continued process improvement and for staff project knowledge.
- Back-fill all job openings.
- Approve timecards, approving/deny colleague PTO and approving payroll.
Minimum Requirements & Competencies
- 2+ years of leadership experience in healthcare insurance billing and denials, working directly with government or commercial insurance payers.
- A High School Diploma or GED.
- Demonstrated ability to work in a team environment that requires quick turnaround and quality output.
- Ability to facilitate and influence decisions by motivating others to achieve excellence in both the quality of work and their approach to teamwork.
- Demonstrated subject matter expertise in insurance company practices regarding reimbursement with the ability to translate knowledge into training, supporting performance excellence.
- Demonstrated ability to develop and manage relationships with colleagues.
- Demonstrated ability to navigate Internet Explorer and Microsoft Office.
- Prior knowledge and experience in governmental, legal and regulatory provisions related to billing and collection activity.
Preferred Requirements & Competencies
- Bachelor's Degree in business or related concentration.
- Prior management or supervisory experience preferred.
Pay
The salary range for this role is from $44,304 to $55,638. However, specific compensation for the role will vary within the above range based on many factors including but not limited to geographic location, candidate experience, applicable certifications, and skills.
Benefits
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Company Information
Savista is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, age, veteran status, disability, national origin, sex, sexual orientation, religion, gender identity or any other federal, state or local protected class.