Accounts Receivable Specialist

About the role

The Accounts Receivable Specialist at Symbotic plays a crucial role in the company's finance team, supporting the creation and management of sales orders and invoices. This position is part of the Finance organization, which supports the company's financial operations and reporting.

Responsibilities

• Create and manage sales orders and invoices for customer contracts using ERP.
• Accurately and timely execute transactions for sales orders, invoices, and credit notes.
• Work closely with staff to enhance and execute problem resolution.
• Ensure sales tax is correctly set in ERP and included in customer invoices in compliance with applicable rules.
• Communicate directly with customers to resolve issues related to invoices or deliverables based on milestones or services rendered.
• Manage customer relationships, follow up past dues, including resolving payment disputes, misapplied payments, and statement reconciliation.
• Assist with financial and management reporting related to customer billing.
• Seek to improve all aspects of the Sales Order process and Billing activities by reviewing current methodology and processes and proposing process improvements.
• Assist in the following activities within the Sales and Supply Chain teams related to all accounts: account setup, order quantities, payment terms, product pricing, shipping terms, supplier codes, supplier portals, and tax-related items.
• Knowledgeable of end-to-end processing requirements for processing invoices.
• Assist in monthly close activities and audits.
• Support ERP implementation.

Requirements

• Associate’s degree in accounting, finance, or business; Bachelor’s degree preferred, or equivalent experience.
• Minimum 2 years of experience in customer sales order, invoicing, and related processes.
• Proficient in SAP ERP.
• Must be a team player able to work in a fast-paced environment with demonstrated ability to handle multiple competing tasks and demands.
• Strong communication skills; oral, written, and presentation.
• Strong organization, planning, and time management skills to achieve results.
• Strong personal and professional ethical values and integrity.
• Holds self-accountable to achieving goals and standards.
• Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel).
• Strong interpersonal & collaboration skills to work effectively with all levels of the organization including suppliers and/or external customers.
• High level of attention to detail required in managing analytical tasks.
• Ability to analyze, solve problems, and adapt to changing organizational and operational needs.
• Flexible; ability to adapt to changing priorities and multiple tasks.

Benefits

This position offers a competitive compensation package including medical, dental, vision, disability, 401K, PTO, and other benefits. The base range for this position in the posted location is $29.81 - $41.25, but base pay offered may vary depending on job-related knowledge, skills, and experience.

Schedule

This is a hybrid role based in Wilmington, MA. (3 days a week). Employees may be required to travel up to 10% of the time.

Company Information

Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage, and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy, and efficiency. As the backbone of commerce, the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.

We are a community of innovators, collaborators, and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers, and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.