Supervisor, Accounts Receivable Services

Job PurposeThe Supervisor, Accounts Receivable Services is responsible for monitoring and overseeing the daily activities of their AR team including inventory management and staff training.Duties and Responsibilities Monitors and coordinates follow up activities to ensure work assignments are equitable, and accounts receive timely follow up and collection goals are metPerform weekly QA review of their teams workWeekly review of staff productivity reportsProvide weekly staff productivity updates to the AR AnalystProvide assistance/resolution to external and internal client inquiriesPrepares and maintains reports or logs as requiredMaintain a current working knowledge of all healthcare related issues and regulationsIdentifies issues and works with the manager and director to get them resolvedProvide training, monitoring and feedback as well as disciplinary action as necessaryMaintain a professional attitudeMaintain confidentiality at all timesMonitor their teams attendance and PTO usageOther duties as assignedResponsible for ensuring that remote client access to is disabled for terminated or transferred employees when applicable in a timely fashionUnderstand and comply with Information Security and HIPAA policies and procedures at all times and ensure all direct reports are trained and in compliance of said policies and procedures at all times.Use, protect and disclose patients protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards and enforce such for all direct reportsLimit viewing of PHI to the absolute minimum as necessary to perform assigned duties for your respective teamQualifications3+ years experience in a hospital business office setting or similar settingExperience in Hospital/Facility billing and Home Infusion billingAbility to work well individually and in a team environmentMust be reliable, responsible, goal oriented and flexibleProficiency in Microsoft Office SuiteStrong interpersonal skills, ability to communicate well at all levels of the organizationStrong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analysesHigh level of integrity and dependability with a strong sense of urgency and results orientedExcellent written and verbal communication skills required Working ConditionsMust possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes.Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hearMental Demands: The employee must be able to follow directions, collaborate with others, and handle stressWork Environment: The noise level in the work environment is usually minimalMed-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.