Jobs · Customer Service · Texas

Superintendent- Repair (San Antonio)

TK Elevator · San Antonio, TX · 5 days ago
On-siteCustomer ServiceFull-time

About the role

Responsible for assisting with service and repair operations so that the service/repair departments function in an efficient and cost-effective manner.

Responsibilities

  • Visits job sites and performs quality audits to ensure that route work is being completed efficiently and in a cost effective manner.
  • Performs NIM job audit within 15 days of construction and modernization turnovers. Includes identifying issues that could potentially affect the overall reliability of the equipment and providing feedback and recommendations for the improvement of future installations.
  • Affords assistance to mechanics with jobs. Includes trouble shooting and providing on-the-job training.
  • Utilizes accounting reports to review route profitability and call backs. Includes providing feedback, data and reports to management.
  • Takes part and assists with safety training.
  • Provides technical input to sales staff on the scope of work and materials needed to bid repair work. Includes calculating labor and material costs.
  • Provides feedback to service/repair manager prior to field evaluations and performance ratings.
  • Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements.
  • Maintains strong familiarity of company products by attending company training classes, and reviewing factory equipment updates and supplier goods. Includes working with regional field trainers.
  • Determines what materials need to be ordered for service, repairs, and orders parts.
  • Performs other duties as may be assigned.

Education & Experience

  • Thorough knowledge of the construction industry and general management skills; or general business knowledge normally acquired through a Bachelor’s degree; or two years’ experience managing on a branch departmental level; or equivalent combination of education and experience.
  • Ability to write reports, contract proposals and business correspondence.
  • Ability to effectively present information and respond to questions from management and customers.
  • Ability to define problems, collect data, establish facts and draw valid conclusions.
  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables.
  • Requires a valid driver’s license and a satisfactory Motor Vehicles Report.

What makes us special

At TK Elevator, we offer more than just a role, we offer a place to grow, thrive, and make an impact. Provided they meet all eligibility requirements under the applicable plan documents, employees will be offered
  • Medical, dental, and vision coverage
  • Flexible spending accounts (FSA)
  • Health savings account (HSA)
  • Supplemental medical plans
  • Company-paid short- and long-term disability insurance
  • Company-paid basic life insurance and AD&D
  • Optional life and AD&D coverage
  • Identity theft monitoring
  • Pet insurance
  • Company-paid Employee Assistance Program (EAP)
  • Tuition reimbursement
  • 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.
Additional benefits include:
  • 15 days of vacation per year
  • 11 paid holidays each calendar year (10 fixed, 1 floating)
  • Paid sick leave, per company policy
  • Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)

Eligibility

Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.

Equal Opportunity Employer

TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.

Contact Information

Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to email us directly at ElevatorJobs.ams@tkelevator.com or call 1-844-427-5461.

Important note

TK Elevator is committed to a prejudice-free and diverse working environment with equal opportunities. We welcome applications from everyone we continuously work towards an inclusive and barrier-free reality. Please do reach out to us and we will work on individual solutions tailored to you.

TKE – Move Beyond

Job details | Posting date: | 2026/07/08 | |---|---| | Experience level: | Management | | Contract limitation: | Permanent, Full Time | | Work Modality: | On Site | | Job family: | Customer Services | | Job number: | 517 | Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.

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