Superintendent, Field Operations
American Water · St Louis, MO · 2 wk ago
On-siteManagementFull-time
Primary Role
Supervises the day-to-day water and/or wastewater operations in accordance with Company policies and procedures and all applicable governmental laws and regulations.
Key Accountabilities
- Supervise and coordinate regional construction, operations, and maintenance within established budget limitations.
- Assure policies, procedures, programs and performance are adhered to ensure the continuing and increasing operational efficiency, effectiveness, and profitability.
- Train and develop personnel in proper operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained.
- Obtain all required permits, licenses, rights of way, etc. required for proper compliance.
- May be involved in customer service related issues.
- Implement and foster the coaching and development of employees, including idea generation, within respective functional areas.
- Support the Business Development function in the operational analysis, pricing, and integration of water and wastewater business opportunities in both the regulated and non-regulated markets.
- Support manager to ensure effective people management policies and practices are developed and implemented (e.g., time and attendance, workforce management, etc.) and ensure resources are developed and deployed appropriately.
- Continue to reinforce the importance of developing a diverse workforce.
- Work collaboratively with other functional leads to mitigate business risks.
- Implement effective communications at all levels of our operations.
- Provide effective leadership that will enhance our abilities to be flexible to changing business environments.
- Contribute to effective communication by listening and providing constructive feedback; supporting the creation of an open and honest work environment; cascading and sharing knowledge and information relevant to other members of the team and colleagues across the business.
Knowledge/Skills
- Knowledge of the regulated water business and the regulations impacting the business.
- Knowledge of process and operational areas.
Experience/Education
- Bachelor's or equivalent experience
- Minimum 2-5 years experience in operations, preferably in water utilities
Schedule/Work Environment
- Monday - Friday 6:30am - 3:30pm
- On call every 3-4 weeks on a rotation schedule
- In Office and field environment on site visits