Summer Intern – CXM Transformation, AI & GTM Support

About the role

Summer Intern – CXM Transformation, AI & GTM Support
Are you interested in helping shape the future of customer experience, AI-driven solutions, and go-to-market strategy? Do you enjoy solving problems, working across teams, and contributing to meaningful business initiatives?

Responsibilities

• Support go-to-market and product initiatives for emerging CX and AI solutions
• Aid with developing documentation, playbooks, training materials, and enablement content
• Conduct market research, competitive analysis, and solution comparisons
• Support solution development efforts across AI, automation, messaging, and customer experience capabilities
• Create presentations, graphics, and executive-level materials to support strategic initiatives
• Help organize priorities, track project milestones, and support cross-functional workstreams
• Collaborate with teams across marketing, legal, finance, product, and operations to support business initiatives
• Contribute ideas and recommendations that help improve processes, solutions, and customer outcomes

Requirements

• Possessing a Bachelor's or Master's degree in Computer Science, Information Technology, Data Science, Artificial Intelligence, Business, Marketing, Communications, Analytics, Engineering, or a related field
• Having a strong interest in technology, AI, business transformation, customer experience, or go-to-market strategy
• Displaying excellent written and verbal communication skills
• Showcasing strong analytical, research, and problem-solving abilities
• Being able to manage multiple priorities and work effectively in a collaborative environment
• Being comfortable working in a fast-paced environment with evolving priorities
• Having proficiency with Microsoft Office Suite (Excel, PowerPoint, Word)
• Having experience with presentation design, research, analytics, or technical projects
• Having familiarity with AI tools, automation platforms, data analysis, or software development

Qualifications

• Currently pursuing a Bachelor's or Master's degree

Skills

• Strong analytical and problem-solving skills
• Effective communication and collaboration abilities
• Proficiency with Microsoft Office Suite
• Experience with AI tools, automation platforms, data analysis, or software development

Benefits

• Professional development and networking opportunities
• Exposure to emerging technologies and innovative business solutions
• The opportunity to contribute to meaningful work while building skills for future career growth

Pay

The estimated hourly rate for this role is ($20.00 per hr.).

Schedule

This is a summer internship position.