Summer 2027 Intern - Agency Channel Performance - Business Analyst - Agency
Overview
Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience. As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most.
Responsibilities
- Improve collaboration, priority alignment, and partnership across the Agency Channel Performance organization.
- Conduct discovery to understand how programs, sub‑programs, and workstreams interact with each other and with business partners.
- Gather and analyze qualitative and quantitative information to identify trends, friction points, duplication, and improvement opportunities.
- Collaborate with cross‑functional partners to translate strategic priorities into coordinated actions.
- Develop clear, actionable recommendations and turn findings into executive‑ready assessments.
- Support data‑driven decision‑making through dedicated data and measurement activities.
- Integrate program management efforts across Channel Performance teams and, when needed, with Agency Learning.
Qualifications
- Current Junior or Senior undergraduate student (or equivalent) with a graduation date of December 2027 or later.
- Major in Business Strategy, Strategic/Organizational Communication, Business Administration & Management, AI/related Technologies, Management Information Systems, or Project Management.
- Minimum cumulative GPA of 3.0 (include on resume).
- Demonstrated leadership potential through academic, extracurricular, volunteer, internship, or work experiences.
- Strong interpersonal skills and a genuine interest in building relationships across diverse teams.
- Critical‑thinking and problem‑solving abilities to identify themes, patterns, and opportunities from data.
- Proactive attitude, curiosity, resilience, and a passion for success.
- Self‑motivated; able to motivate others and find creative solutions under tight deadlines.
- Adaptability to changing priorities in a fast‑paced, collaborative environment.
- Ability to use data and metrics to generate business requirements that influence decisions.
- Exceptional oral, written, listening, and presentation communication skills.
- Capability to translate complex ideas into clear, engaging, and visually compelling content.
- Eligibility to work in the United States without sponsorship; must be a full‑time student for the internship duration and reside within the continental U.S.
Preferred Experience
- Project work involving technology, digital capabilities, or process improvement.
- Using data, research, or feedback to inform recommendations or tell a story.
- Proficiency with Excel and PowerPoint; experience with Power BI is a plus.
- Interest in the insurance and financial services industry and how strategy, technology, data, and people converge to support business outcomes.
Pay
Hourly rate: $22.00 per hour. Selected interns are also eligible for a $2,000 stipend (minus applicable taxes).
Schedule
Internship dates: June 2 – August 11 2027 (10 weeks).
Hours: Monday‑Friday, 38.75 hours per week. Interns are expected to be available for the full duration of the program with minimal schedule disruption.
Location
Hybrid work environment with sites in Bloomington, IL; Dunwoody, GA; Tempe, AZ; and Richardson, TX. Interns will split time between remote work and on‑site office days. Relocation benefits are not provided.
Benefits
- Time Off – 40 hours of Life Leave
- Military Leave
- Financial Benefits – 401(k) Savings Plan (eligible at age 18)
- Mutual Funds (eligible at age 18)
- Commuter Benefits
- Wellness programs
- U.S. Discount program
- Good Neighbor Grant program
- Matching Gift program
- Employee Assistance Fund
- Company Holidays