Suites Food and Beverage Runner

About the role

Levy at American Airlines Center is seeking a motivated, energetic, and guest-focused event-based part-time Food & Beverage Runner to join our Premium Suites team. This event-based, part-time position is responsible for delivering food and beverage orders to luxury suites, restaurants, and premium dining areas while providing exceptional guest service in a fast-paced hospitality environment.

Responsibilities

• Responsible for servicing premium suites (Suites located throughout 3 levels of the building)
• Responsible for distributing cold/hot food & beverage pre-orders before doors to the arena open
• Responsible for distributing cold/hot food & beverage day-of event orders during the event
• Food drops - responsible for placing hot food in chaffers or on heating elements - proper utensils must be dropped with each food item
• Beverage drops - responsible for placing beverage neatly on the bar top, in a fridge or beverage housing, if specified on the ticket
• End of night - responsible for going suite to suite to collect all dirty dishes and return to the kitchen at the end of the night
• End of night - responsible for going suite to suite to collect all leftover beverages and return them to the liquor room at the end of the night
• During Mavs & Stars games - responsible for building, running out and breaking down dessert carts based on specified routes
• Suites are OPEN for ALL events (Mavs, Stars & Third Party events)
• Uniform for Suite F/B runner: black non-slip shoes, black slacks, black non-logo polo (provided)
• Payout: hourly rate + service charge tip pool split

Qualifications

• High school diploma or GED preferred
• Minimum of one (1) year of experience in hospitality, catering, hotels, stadiums/arenas, clubs, or full-service restaurants preferred
• Previous premium hospitality or event venue experience is a plus
• Valid TABC Certification and ServSafe Food Handler Certification (or the ability to obtain within the required timeframe)
• Excellent customer service, communication, organization, and time management skills
• Ability to work independently and collaboratively in a fast-paced, high-volume environment
• Ability to read, write, and communicate effectively in English
• Flexible availability to work evenings, weekends, holidays, and special events
• Ability to bend, lift, or carry 50lbs or more

Benefits

• Competitive pay
• Instapay and high-interest savings through the One@Work app (early access to earned wages)
• Career growth and professional development opportunities
• A collaborative, inclusive, and team-oriented culture
• Parking, meals, and merch perks
• The opportunity to be part of some of Dallas' most exciting sporting events, concerts, and special events
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program
• Paid and/or unpaid time off benefits (in accordance with applicable federal, state, and local laws)

Pay

Pay Range: $12.00 to $12.00 per hour

Payout: hourly rate + service charge tip pool split

Schedule

Average shift length: 7-8 hours

Flexible availability to work evenings,