Suites Runner

About the Role

The Suite/Premium Services Runner position provides exceptional guest service while working collectively and cooperatively in the Premium Suites Department.

Responsibilities

• Provide our guests with personal service and attention to detail to exceed their expectations
• Deliver food, soda, water, wine, draft beer, and bottled beer
• Work as a team with fellow associates and other service departments within venue
• Support the service staff by clearing/cleaning tables and running food
• Fulfill the assigned opening and closing duties
• Set up and maintain a clean, neat and safe work area
• Must be knowledgeable of other food, beverage and retail outlets within the venue

Qualifications

• Must be at least 18 years of age
• Ability to interact with guests in order to assure guest satisfaction
• Ability to interact with co-workers in order to assure compliance with company service standards
• Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette
• Ability to multi task in a fast paced, team orientated setting
• Must be able to read, speak and write English in order to communicate with guests
• Ability to lift and transport items weighing 10-30 pounds, occasionally 50 pounds
• Ability to work all Venue events, including extended hours, nights, weekends, and holidays
• Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
• Must have two (2) to three (3) years working in a fast-paced bar, high-end club, or restaurant

Required Certifications

• CA Food Handlers Certification
• CA Responsible Beverage Service (RBS) Certification

Union Membership

This position is represented by Unite Here Local 11. Please note that union dues are required as part of membership.

Pay

$18.45 - $20.50

Physical Requirements

• Constant standing, walking, bending, reaching, and repetitive motions
• Able to perform normal lifting of stock, up to 20 lbs
• Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training