Sugarloaf F&B Supervisor - Bullwinkle's Restaurant

About the role

Sugarloaf is looking for a motivated and service-oriented leader to join our Food and Beverage Team as a Front of House Supervisor in our on-mountain restaurant and bistro, Bullwinkles. This position oversees all front of house operations in that location. Candidates must have a passion for the food & beverage industry and a desire to create the ultimate dining experience. Previous supervisory experience in a resort-based hospitality role is preferred. This is a full-time seasonal position.

Responsibilities

• Oversee the front of house dinner team to ensure consistent outstanding guest experiences.
• Improve service by communicating and assisting team members to understand guest needs, providing guidance, feedback, and individual coaching under the guidance of the Bullwinkles Restaurant Manager.
• Conduct functions such as interviewing, hiring, employee orientation, performance appraisals, coaching, and counseling to ensure appropriate staffing and productivity as directed by the Manager.
• Possess a wide-ranging knowledge of wine, including the development of comprehensive wine lists and programs.
• Take ownership of any guest issues until resolved.

Requirements

• Excellent people and management skills.
• Ability to stay calm in stressful situations.
• Effective communication with restaurant staff, kitchen, and hotel front desk.
• Lead by example and create an enthusiastic working environment.
• Extensive knowledge and enthusiasm for what’s trending in the Food and Beverage industry.
• Open to a flexible work schedule including mornings, evenings, weekends, and holidays.

Benefits

• Free lift pass for skiing and/or riding (at all Boyne Resorts).
• Discounts for resort amenities such as ski/snowboard lessons and equipment rentals, as well as discounts at all resort F&B and Retail locations.
• Access to Nordic trails and discounted equipment rentals at our Outdoor Center location.
• Discounted passes at other Boyne and partner resorts.