SuccessFactors HRIS Functional Lead - 12-24 Month Project

Role Description

The SuccessFactors HRIS Functional Lead will support the configuration, maintenance, and optimization of SAP SuccessFactors Employee Central, Onboarding, and Recruiting.

This role focuses on system administration/configurations, troubleshooting, ensuring data integrity, assisting with system enhancements, leading testing/adoption efforts, and providing technical and functional support to HR teams.

Key Responsibilities

• Serve as a system administrator for SuccessFactors Core HR modules (Employee Central, Onboarding, and Recruiting), including foundation data setup, mass data uploads, and troubleshooting/resolving system issues or bugs.
• Configure, test, and implement system updates, enhancements, and process improvements such as rules, workflows, form templates, and data models.
• Support HRIS data integrity by monitoring workflows and notifications and performing regular audits through ad hoc reports.
• Analyze SAP release notes for impact and coordinate related activities including scheduling business calls, configuration, testing, and documentation.
• Work closely with HR partners and HRIS team members to identify process improvement and automation opportunities.
• Contribute to documentation of processes, guidelines, and job aids for end users.
• Support overall database integrity and maintain privacy and data security by understanding HRIS platforms, processes, and policies.

Technical & Professional Competencies

• Demonstrate an understanding of continuous improvement tools, methodologies, and HRIS systems to effectively support HRIS accountability.
• Demonstrate awareness and understanding of employment/labor laws, regulations, and data privacy requirements to ensure full compliance.

Required Experience and Technical Skills

• A minimum of 3 years of experience supporting HRIS or HR technology is required.
• Experience working with SAP SuccessFactors Employee Central, Onboarding, and Recruiting with understanding of configuration and customization (templates, rules, workflows, data models).
• Proficiency in Excel and data mapping techniques.
• Detail-oriented and proactive, with strong analytical, troubleshooting, problem-solving skills, and collaboration skills.
• Strong understanding of HR processes (Hire-to-Retire).
• Demonstrated experience analyzing and mapping complex business requirements through business requirement documents, process flows, and end-user job aids.

Additional Requirements

• SMBC’s employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office.
• SMBC requires that employees live within a reasonable commuting distance of their office location.
• Prospective candidates will learn more about their specific hybrid work schedule during their interview process.
• Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.
• SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law.