SUCCESS COACH - ASU LOCAL, CHULA VISTA
About the role
ASU Local was born from ASU's pioneering efforts to create community-based college pathways, reimagining higher education to ensure equitable access for all learners. ASU Local blends the flexibility of online learning with in-person support and engagement. It offers students the opportunity to pursue an ASU degree while staying rooted in their own communities, supported by coaches, advocates, and peers. The program is designed to expand equitable access to higher education by removing barriers of geography and traditional campus constraints. Through ASU Local, learners gain both a world-class ASU education and the resources to succeed in college, career, and life.
Essential Duties
- Enrollment Growth & Recruitment: Support the implementation of recruitment activities to increase enrollment in ASU Local at ASU Local - Chula Vista. Maintain regular communication with students to share updates, resources, and recruitment materials.
- Student Coaching & Transfer Pathways: Carry a caseload of students and provide direct coaching support related to enrollment, transfer pathways, and degree planning. Provide early, student-facing guidance on transfer credit alignment in collaboration with appropriate teams.
- Data, Reporting & Continuous Improvement: Track enrollment, transfer, and retention data to support ongoing recruitment and student success efforts. Support data-informed adjustments to outreach, recruitment, and student support activities.
- Community Engagement & Advocacy: Promote ASU Local's mission of expanding access to higher education through flexible and affordable pathways.
- Perform other duties as assigned by the Manager & Regional Director to support ASU Local's mission and operational needs.
Minimum Qualifications
- Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Desired Qualifications
- Experience in data reporting, recruitment, and enrollment
- Experience in instructing, coaching, or mentoring students
- Evidence of how you have outperformed benchmarks in the areas of increased persistence, engagement, and goal attainment for young adults
- Evidence of having designed learning experiences and curriculum with a specific focus on engaged learning & hands-on programming for small & large groups of students. This may include experiential learning, deeper learning, and place-based learning.
- Experience with recruiting and/or enrolling in a higher education setting
- Experience with student Case Management
Pay
$70,304 annually
About University College
Historically, University College offers students a range of academic services, such as tutoring, career and major exploration classes, success courses, and college transition programs like ASU's First-Year Success program, among others. These programs and initiatives were conceived to support ASU's goal of improving student retention and persistence toward graduation. Today, University College is going through an exciting reinvention, focused on broadening its offerings for all learners from every major and at any stage of their academic journey. University College's goal is to disrupt the 20th-century model of higher education by:
- We design personalized learning experiences to end achievement disparities.
- We design for an integrated work and learning future.
- We design services to support learners at scale by using design thinking, analytics, automation, and intelligent agents.
University College is guided by five key design principles:
- Learners First – Begin with a focus on learner's needs.
- Be Bold – The problems we are working on demand it.
- Simplify – Remove the unnecessary.
- Personalize – 1:1. Connect. Care. Create value for the learner.
- Collaborate – Radically. We are in this together.
A wide range of new programs and services is currently under development.