Substitute Receptionist

Job Summary

EdAdvance is seeking a dependable and professional Substitute Receptionist to provide support in our reception area on an as-needed/on-call basis. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to handle multiple tasks efficiently. This role is perfect for someone looking for flexible, part-time work in a dynamic office environment.

Key Responsibilities

• Greet and welcome visitors in a warm and professional manner and connect them with the appropriate EdAdvance employee or department.
• Answer, screen, and forward incoming phone calls using a multi-line phone system.
• Provide accurate information to visitors and callers regarding the company, its services, and office procedures.
• Maintain the reception area in a neat and orderly fashion.
• Follow established procedures regarding delivery of packages.
• Aid with scheduling and managing conference rooms and meeting spaces.
• Update electronic events kiosk and print meeting room signs for distribution.
• Reserve event meeting rooms and update Events Planning Calendar as required.
• Perform clerical duties such as filing, photocopying, scanning, and faxing.
• Support other administrative tasks and projects as needed.

Qualifications

• A high school diploma or equivalent.
• Proven work experience as a receptionist, front desk representative, or similar role.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Customer service orientation and the ability to handle sensitive and confidential information.
• Ability to work independently and as part of a team.
• Flexibility to be available on short notice for substitute assignments.

Preferred Skills

• Familiarity with office management procedures.
• Basic understanding of administrative and clerical procedures.
• Experience with office equipment such as kiosks, printers, and copiers.

Physical Requirements

• Ability to sit or stand for extended periods.
• Ability to lift up to 20 pounds occasionally.

Working Conditions

Work is performed in an office environment.

Application Procedure

Applications should be submitted for consideration by visiting EdAdvance's employment page at http://edadvance.org/about-us/employment, and click on the APPLY button next to the job posting of interest.