Substitute Meal Site Manager

Essential Functions and Responsibilities

• Food Safety: Takes food temperatures, holds food to a correct temperature, and dates food. Records temperatures on log when food arrives, when meals are delivered, and when food is served for congregate diners.
• Cooking and Packaging Home-Delivered Meals: Reviews route sheets, labels food with the correct volunteer and notes cancelled meals. Dates meals and holds correct temperature by putting meal trays in oven and collates cold and frozen meals for each route with ice packs in coolers and when volunteer arrives, heats hot pack, packages meals in thermal bags for each route. Provides instructions and reviews route with volunteer upon return, and if there were any concerns with customers. Unpacks coolers and thermal bags and sanitizes equipment.
• Set-up: Washes, sanitizes, and correctly sets table with placemat, plasticware, napkin, condiments.
• Serving Meals: Makes and serves coffee, temperature checks food before serving, serves milk and plates food according to serving size, makes up frozen trays with extra food and dating food.
• Meal Clean-up: Puts bulk serving containers in coffin and any extra tools used to hold temperatures from caterer; prepares coffins for Meal Program Staff Driver to pick up. Washes tables, sweeps floor, puts away condiments, takes out garbage, washes and sanitizes serving spoons, and cleans coffee maker.
• Sanitation: Washes and disinfects/sanitizes work area, tables, counters.
• Daily Paperwork: Collects sign-in sheet, counts daily donations and record on deposit summary. Completes daily roster for meals served and if nutrition education was passed out. Collects route sheets from home delivered meal volunteers and confirms everyone was home for food delivery. Checks on number of meals to order. Listens to phone messages, answers phone, adds ordered/cancelled meals to roster/route sheets, coordinates volunteer schedule.
• Meal Ordering: Records meals on roster for meal reservations, and notes whether a congregate dining meal or a carryout meal and information given to the Meal Program Coordinator.
• Volunteer Coordination: Makes sure there is a scheduled volunteer for the day. Calls for replacement volunteer if scheduled volunteer cancels. Reviews route information for the day with volunteers.
• Volunteer Supervision: Supervises volunteers who set up service, assist with serving meals, and cleans up after service. Serves as substitute meal manager and oversees duties being completed, and records volunteer hours.

Supervision Exercised

• Provides direction to participants who volunteer at the site; may also provide direction to volunteers who deliver meals.

Minimum Education Qualifications

• A high school diploma is required.
• One year working with senior population is preferred.

Licenses, Certifications, and Other Requirements

• Successful passage of Serving Safe Food test after hire.
• Completion of the following tests in a three-year period: Food Safety, Accident Prevention, Customer Service, Ethics and Boundaries/Confidentiality, Nutrition Standards/Portion Control, First Aid Choking, Emergency Preparedness/Severe Weather, Red Flags.
• Annual Fire Safety training.

Physical Requirements

• Ability to lift up to 30 lbs.

Work Environment

• Must be available to work at very short notice.
• Completion of paperwork must be done in a common area with some distractions.
• Some sites may require occasional set-up of extra tables and chairs.
• Physical ability to assist (on periodic basis) the delivery person in receiving food.

EOE / ADA Statement

• Ozaukee County is an Equal Opportunity Employer.
• In compliance with the Americans with Disabilities Act, Ozaukee County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.