Substation Operations Supervisor

About the Company

CenterPoint Energy’s vision is to become the most admired utility in the United States through the execution of its long‑term growth strategy. The company is committed to safely and reliably delivering electricity and natural gas to millions of people and to creating an inclusive work environment where diverse talents are respected and valued.

Job Summary

The Operations Supervisor is responsible for the reliable and safe operation of the electrical system and essential equipment within the service area. This role manages crews to ensure work is coordinated, completed safely, efficiently, and on schedule, while maintaining compliance with safety rules, company policies, job specifications, and regulatory standards.

Essential Functions

• Coordinate the daily activities of assigned crew(s) under the direction of a manager.
• Prioritize, schedule, and assign work to achieve business goals.
• Ensure tailboard meetings are held and are effective.
• Safeguard self, crew members, and the public by following safety rules in the Company’s Accident Prevention Manual.
• Hold regular and effective safety meetings; address unsafe practices or situations promptly.
• Coordinate with CenterPoint Energy departments and external agencies to assure timely completion of work and provide technical expertise in outage coordination.
• Set the standard for crews regarding customer service.
• Administer company policy within area work groups.
• Manage employee performance, motivate, coach, train, hold subordinates accountable, and resolve conflicts.
• Manage resources including budget, equipment, tools, and instruments.
• Exhibit behavior consistent with CenterPoint Energy’s core values, policies, and procedures.
• Ensure effective procurement, distribution, and use of materials for the crew(s) and maintain accurate records.
• Monitor, maintain, and update manual and computerized work‑management records.
• Audit field personnel by visually monitoring work progress and ensuring correct procedures are followed.
• Maintain employee personnel files with appropriate performance documentation.
• Prepare and deliver formal and informal oral and written communications related to service‑area activities.
• Represent the division/department or company on internal work teams and with external parties as required.
• Maintain proper working relationships with management, co‑workers, and customers.
• Research issues and facilitate work orders, including securing access, obtaining permits, and verifying security clearances.
• Schedule outages as required.
• Maintain a regular and reliable level of attendance and set the example for the crew.
• Demonstrate a working knowledge and understanding of the bargaining‑unit agreement.

Education

Requires a high school education or equivalent plus sixty (60) hours of college‑level courses in electrical and/or electronics engineering/technology or a related technical discipline. In lieu of college hours, two (2) years of electric utility substation or military work experience may be substituted.

Experience

• At least two (2) years as a Head Electrician or Master Technician, or three (3) years as a System Analyst or Substation Construction Coordinator, or equivalent experience in electrical substation operations, maintenance, construction, or system operations within a utility, industrial, military, or related environment.
• Combined relevant experience of at least three (3) years.
• Consistent success in a relief operations supervisor, team lead, or similar leadership role (preferred).
• Effective oral and written communication with field employees, management, and others.
• Proficiency with personal computer software (word processing, spreadsheets, email) and working knowledge of SAP.
• Ability to work with technical and non‑technical personnel to gather information, resolve issues, and plan activities.
• Knowledge of emergency response processes, construction, service, and Operations & Maintenance manuals.
• Ability to follow procedures and comply with policies based on job knowledge.

Pay

• Competitive pay
• Paid training

Benefits

• Benefits eligibility begins on the first day
• Transit subsidies
• Flexible work schedule, paid holidays, and paid time off
• Access to discounts at fitness clubs and an on‑site wellness center at the Houston headquarters
• Professional growth and development programs, including tuition reimbursement
• 401(k) Savings Plan with a company match dollar‑for‑dollar up to 6% and an additional company contribution of 3% regardless of employee contribution

Schedule

• Full‑time
• Flexible work schedule
• Paid holidays and paid time off