Substance Use Disorder Counselor (CSAC) - Telehealth

About the role

Hawai‘i Virtual Care (HVC) is a newly established behavioral healthcare company founded by the owners of Crownview Co‑Occurring Institute. HVC is expanding into Hawai‘i to build a statewide virtual behavioral health program. The Certified Substance Abuse Counselor (CSAC) will provide direct substance use counseling and recovery support while contributing to the development of programming, workflows, treatment processes, recovery resources, and team collaboration. As the organization grows, there may be opportunities to assume additional responsibilities in program development, staff support, quality improvement, and expansion of substance use disorder services. The position is a 1099 independent contractor role, fully remote, and requires meeting applicable Hawai‘i credentialing and telehealth requirements.

Responsibilities

• Conduct virtual substance use assessments and screenings to identify patterns of use, recovery needs, strengths, barriers, and appropriate treatment goals.
• Develop, implement, and update individualized substance use disorder treatment and recovery plans in collaboration with clients and the multidisciplinary treatment team.
• Provide virtual individual and group substance use counseling utilizing evidence‑based approaches such as Motivational Interviewing (MI), relapse prevention, recovery skills development, psychoeducation, and other appropriate SUD interventions.
• Facilitate structured virtual Intensive Outpatient Program (IOP) groups addressing relapse prevention, triggers and cravings, coping skills, recovery planning, healthy relationships, life skills, and development of recovery support systems.
• Monitor client participation, engagement, and progress throughout treatment.
• Identify barriers to recovery and collaborate with the treatment team regarding changes in client needs and appropriate interventions.
• Recognize and appropriately respond to relapse, crisis situations, and safety concerns in a telehealth environment by following established clinical and emergency protocols.
• Contribute to development and refinement of substance use disorder programming and workflows, virtual IOP groups and recovery‑focused curriculum, treatment and recovery planning processes, case management and care coordination processes, documentation standards, recovery resources and community referral networks, quality‑improvement initiatives, strategies to improve client engagement, retention, continuity of care, and recovery support, and expansion of future SUD services.
• Provide case management and care coordination to help clients connect with community resources, recovery supports, medical and behavioral health providers, housing, employment, and other appropriate services.
• Coordinate discharge and continuing‑care planning to help clients establish ongoing recovery supports following completion of services.
• Complete timely and accurate clinical documentation, including progress notes, treatment plan updates, case management notes, group documentation, and discharge planning; maintain accurate client records within the EHR.
• Maintain client confidentiality and provide virtual services in accordance with HIPAA, professional ethical standards, organizational policies, telehealth requirements, and applicable Hawai‘i laws and regulations.
• Follow established clinical, safety, crisis‑response, and emergency procedures.
• Collaborate with therapists, clinical leadership, and other members of the multidisciplinary treatment team regarding client progress, recovery needs, and barriers to treatment.
• Participate remotely in treatment team meetings, case consultation, staff training, and professional development related to substance use disorder treatment and recovery services.

Requirements

• Current Hawai‘i Certified Substance Abuse Counselor (CSAC) credential.
• Must meet applicable requirements to provide telehealth services to clients located throughout the state.
• Experience working with individuals experiencing substance use disorders, recovery challenges, and co‑occurring mental health concerns.
• Experience in an outpatient, Intensive Outpatient Program (IOP), telehealth, residential, or community behavioral health setting preferred.
• Strong understanding of substance use disorder treatment, recovery principles, relapse prevention, stages of change, and recovery support systems.
• Experience utilizing evidence‑based SUD approaches such as Motivational Interviewing (MI), relapse