Subrogation Manager

About the role

We are seeking an experienced Subrogation Manager to lead and oversee subrogation and recovery efforts across a diverse claims portfolio, including carrier-managed (in-house) claims and TPA-managed claims. This role is responsible for maximizing recoveries, establishing consistent subrogation standards, and ensuring strong governance, performance management, and compliance across internal teams and third-party administrators.

Key Responsibilities

• Lead the subrogation and recovery program across carrier-managed and TPA-managed claim portfolios.
• Establish and maintain subrogation standards, best practices, escalation protocols, and authority guidelines.
• Drive early identification of recovery opportunities and minimize recovery leakage.
• Serve as a subject-matter expert on complex, high-exposure recovery matters.
• Provide guidance and oversight to internal claims teams handling subrogation.
• Support complex liability analysis, recovery strategy, negotiations, and litigation decisions.
• Partner with Claims Leadership, Legal, Finance, and Underwriting to align recovery objectives.
• Oversee TPAs responsible for subrogation on delegated claims.
• Establish performance expectations, KPIs, reporting standards, and service level agreements.
• Conduct regular performance reviews, audits, and file quality assessments.
• Lead remediation efforts and continuous improvement initiatives with TPAs.
• Manage external recovery vendors and panel counsel supporting subrogation efforts.
• Review litigation strategies, budgets, and outcomes to ensure cost-effective recoveries.
• Maintain vendor scorecards and ensure compliance with engagement and billing guidelines.
• Track and report on subrogation performance, including gross and net recoveries, cycle time, and conversion rates.
• Partner with Finance to ensure accurate recovery posting, allocation, and reconciliation.
• Deliver insights and recommendations to senior leadership.
• Ensure compliance with applicable laws, regulations, and contractual requirements related to subrogation.
• Maintain audit-ready documentation and strong internal controls.
• Cookordination with Legal and Compliance on complex or disputed recovery matters.

Qualifications

• Bachelor’s degree or equivalent experience required.
• 7+ years of progressive experience in claims and subrogation/recovery.
• Strong knowledge of subrogation principles, liability analysis, negotiation, and litigation management.
• Proven ability to manage vendor and TPA relationships with measurable performance outcomes.
• Excellent analytical, communication, and stakeholder management skills.
• Experience with complex or high-severity claims.
• Experience in multi-jurisdictional or multinational claims programs.
• Professional designation (e.g., CPCU, AIC, SCLA) or advanced degree.
• Familiarity with modern claims management systems and recovery analytics.

What We Offer

• Opportunity to lead a high-impact recovery function with visibility to senior leadership.
• Collaborative environment with Claims, Legal, Finance, and Underwriting partners.
• Competitive compensation, benefits, and career development opportunities.
• Healthcare and Retirement Benefits.
• Comprehensive medical, dental, and vision coverage.
• 401(k) with a generous employer match and profit-sharing contribution.
• Wellness incentive program.
• Life and accidental death and dismemberment (AD&D) insurance.
• Flexible spending programs.
• Short-term and long-term disability plans.
• Additional Benefit Programs.
• Paid time off program.
• Paid charitable leave.
• Paid parental leave.
• Tuition reimbursement program.
• Personal insurance (auto/homeowners) discounts.

Pay

SALARY: The estimated salary range for this position is $115,000.00 - $150,000.00 per year. This is a good-faith assessment of the salary range for this position only. In determining the actual salary within this range, MSIG USA will consider a candidate’s relevant experience, location, and other job-related factors.

Schedule

N/A

Benefits

• Healthcare and Retirement Benefits.
• Comprehensive medical, dental, and vision coverage.
• 401(k) with a generous employer match and profit-sharing contribution.
• Wellness incentive program.
• Life and accidental death and dismemberment (AD&D) insurance.
• Flexible spending programs.
• Short-term and long-term disability plans.
• Additional Benefit Programs.
• Paid time off program.
• Paid charitable leave.
• Paid parental leave.
• Tuition reimbursement program.
• Personal insurance (auto/homeowners) discounts.