Subpoena Intake Team Lead I
About the role
The U.S. Subpoena Team manages the intake and processing of subpoenas and other legal requests, ensuring timely, accurate, and compliant responses within a high-volume, deadline-driven environment. The Intake Team Lead oversees daily intake operations, including reviewing incoming requests, coordinating workflow, and ensuring accurate data entry into case tracking systems.
Responsibilities
- Hires the best talent and sets goals for the team
- Develops staff and manages employee performance and compensation decisions
- Promotes teamwork and handles disciplinary actions as required
- Manages and supervises the subpoena department, overseeing projects and meeting regularly with team members to track progress and adjust assignments
- Trains new staff on policies, practices, and procedures, including incorporating new procedures
- Assigns, prioritizes, and monitors work for the team
- Trains new staff on policy and procedure, as requested by supervisor
- Led projects, special tasks, and more complex production requests, preparing them for submission to Legal Research team
- Provides direction to other Subpoena staff members
- Evaluates the effectiveness of projects after implementation, receiving feedback from various internal areas, and passing information to others as necessary
- Communicates with in-house counsel and outside counsel on various topics
Requirements
- High School Diploma or GED
- 5 Years of related experience
- Legal Assistant certification/training highly desirable
- 4+ years of legal assistant work experience or administrative experience in a banking or corporate environment or legal office
- Strong knowledge of departmental policies, procedures, and functional areas of the organization
- Advanced proficiency with basic office equipment such as personal computers, fax machines, copiers, and telephone systems with excellent knowledge of Microsoft Word, Excel, PowerPoint, and Access
- Excellent typing and transcription skills
- Excellent interpersonal, organizational, verbal, and written communication skills
- Detail-oriented, highly motivated, and adaptable
- Exercises sound judgment and maintains confidentiality of records and information
- Excellent customer service orientation
Qualifications
- Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
- Performing sedentary work – Continuous
- Performing multiple tasks – Continuous
- Operating standard office equipment - Continuous
- Responding quickly to sounds – Occasional
- Sitting – Continuous
- Standing – Occasional
- Walking – Occasional
- Moving safely in confined spaces – Occasional
- Lifting/Carrying (under 25 lbs.) – Occasional
- Lifting/Carrying (over 25 lbs.) – Never
- Squatting – Occasional
- Bending – Occasional
- Kneeling – Never
- Crawling – Never
- Climbing – Never
- Reaching overhead – Never
- Reaching forward – Occasional
- Pushing – Never
- Pulling – Never
- Twisting – Never
- Concentrating for long periods of time – Continuous
- Applying common sense to deal with problems involving standardized situations – Continuous
- Reading, writing and comprehending instructions – Continuous
- Adding, subtracting, multiplying and dividing – Continuous
Skills
- People management leadership
- Management, leadership, coaching, counseling, and guidance
- Teamwork and handling disciplinary actions
- Project management and supervision
- Training and development
- Customer service orientation
Benefits
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Pay
$53,560 - $80,000 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Schedule
Hours 40