Subject Matter Expert

Atlas Copco · Louisville, KY · Yesterday

On-siteOTHRFull-time

Your Role

At Atlas Copco, we don’t just value the work you do; we value who you are. We’re a global technology leader with a 150-year legacy, aiming to make a positive impact on industries and communities around the world. Our commitment to sustainability and innovation keeps us moving forward, and we’re looking for dynamic individuals who want to be part of that journey.

About the role

We are seeking a dynamic Subject Matter Expert (SME) to represent the Atlas Copco brand onsite at our customer, General Motors. In this pivotal role, you will engage directly with our customer to optimize their torque tools and fastening equipment, making a tangible impact on their operations.

Responsibilities

Be a Brand Ambassador: Interface with our customer to promote Atlas Copco’s commitment to excellence in torque tools and fastening solutions.
Troubleshoot & Resolve Issues: Quickly diagnose and resolve tooling, fastening, and basic network connectivity challenges to minimize downtime.
Networking Support: Configure, connect, and troubleshoot Atlas Copco tools and software within the customer’s network environment, ensuring proper communication with data systems and reporting tools.

Requirements

Experience: 3-5 years in a production environment with manufacturing automation, assembly tooling, or data collection systems.
Mechanical Aptitude: Strong troubleshooting abilities.
Customer-Focused: Proven experience in delivering exceptional customer service.
Technical Aptitude: Ability to read and comprehend schematics. Proficiency in MS Office, networking, and database systems.
Educational Background: High School Diploma or GED.
Physical Capability: Ability to lift up to 60 pounds.

Qualifications

To succeed, you will need:

Experience: 3-5 years in a production environment with manufacturing automation, assembly tooling, or data collection systems.
Mechanical Aptitude: Strong troubleshooting abilities.
Customer-Focused: Proven experience in delivering exceptional customer service.
Technical Aptitude: Ability to read and comprehend schematics. Proficiency in MS Office, networking, and database systems.
Educational Background: High School Diploma or GED.
Physical Capability: Ability to lift up to 60 pounds.

Skills

Skills required for this role include:

Experience in manufacturing automation, assembly tooling, or data collection systems.
Strong troubleshooting abilities.
Ability to read and comprehend schematics.
Proficiency in MS Office, networking, and database systems.

Benefits

At Atlas Copco, we offer:

Professional Development: Opportunities for growth, training, and career advancement.
Comprehensive Benefits: Medical, Dental, Vision, Disability, Life, and more.
Financial Security: 401(k) with a baseline company contribution and matching opportunities starting at 6%, increasing further with tenure.
Work-Life Balance: Generous paid time off, a comprehensive holiday package, and flexible scheduling options where available to support your well-being.
Family Support: Paid Maternity & Paternity Leave.
Wellness Perks: Gym, Education, and Health Reimbursements.
Rewarding Culture: An inclusive environment that celebrates innovation, teamwork, and diversity.

Pay

The pay for this position is competitive and commensurate with experience.

Schedule

This opening is on 1st shift.