Subject Matter Expert

Summary

Statewide Agile Resources and Teams 2024–Labor Category – Subject Matter Expert
Position Description: The Subject Matter Expert defines the problems and analyzes and develops plans and requirements in the subject matter area for moderately complex-to-complex systems.

Education

This position requires a bachelor’s degree from an accredited college or university with a major in computer science, information systems, engineering, business, or other related scientific or technical discipline. (Note: A Master’s degree is preferred.)

General Experience

• The proposed candidate must have at least seven (7) years of experience in the IT field.

Specialized Experience

• The proposed candidate must have at least five (5) years of combined new and related older technical experience in the IT field directly related to the required area of expertise.
• 10+ years of experience in public sector technology, with deep exposure to health and human services programs.
• 5+ years working directly with state or federal eligibility systems, program modernization efforts, or cross-system solution planning.
• Expertise in programs such as SNAP, TANF, Medicaid, Child Support, or Integrated Eligibility Systems (IES).
• The proven ability to lead and influence both technical and business-facing teams across enterprise-scale efforts.
• Familiarity with technical stacks such as Java, .NET, Corticon, PostgreSQL/Aurora, AWS, and Informatica.
• Experience in documenting functional requirements, user stories, and system interaction diagrams.
• Skilled in managing stakeholder expectations, navigating policy constraints, and advocating for feasible solutions.
• Strong understanding of rules-based systems, modular platform design, service-oriented architecture, and data governance.
• Excellent verbal and written communication skills, including presentation of complex topics to non-technical audiences.

Note

Note: Other combinations of applicable education, training, and experience which provide the knowledge, skills and abilities necessary to perform effectively in the position, may be considered.