Subject Matter Expert

About the role

We are seeking a dynamic Subject Matter Expert (SME) to represent the Atlas Copco brand onsite at our customer, Hyundai. In this pivotal role, you will engage directly with our customer to optimize their torque tools and fastening equipment, making a tangible impact on their operations. You will report directly to the Site Manager and work onsite daily at Hyundai's Ellabell, GA facility. This opening is on 2nd shift.

Responsibilities

• Interface with our customer to promote Atlas Copco's commitment to excellence in torque tools and fastening solutions.
• Perform preventative maintenance, calibration, and performance checks to ensure tools run at peak efficiency.
• Quickly diagnose and resolve tooling, fastening, and basic network connectivity challenges to minimize downtime.
• Conduct repairs, upgrades, and adjustments to enhance productivity and tool reliability.
• Configure, connect, and troubleshoot Atlas Copco tools and software within the customer's network environment, ensuring proper communication with data systems and reporting tools.

Requirements

• 3-5 years in a production environment with manufacturing automation, assembly tooling, or data collection systems.
• Strong troubleshooting abilities.
• Proven experience in delivering exceptional customer service.
• Ability to read and comprehend schematics.
• Proficiency in MS Office, networking, and database systems.
• High School Diploma or GED.
• Ability to lift up to 60 pounds.

Benefits

• Opportunities for growth, training, and career advancement.
• Medical, Dental, Vision, Disability, Life, and more.
• 401(k) with a baseline company contribution and matching opportunities starting at 6%, increasing further with tenure.
• Generous paid time off, a comprehensive holiday package, and flexible scheduling options where available to support your well-being.
• Paid Maternity & Paternity Leave.
• Gym, Education, and Health Reimbursements.
• An inclusive environment that celebrates innovation, teamwork, and diversity.