Stylist
About the role
Experience a perfect blend of deliberate purpose and clear-eyed vision at Ulta Beauty, where industry-leading beauty professionals share their expertise while building authentic community and a real sense of belonging. As a Stylist, you’ll deliver quality professional services, engage with guests, and contribute to the store’s goals through exceptional guest service, sales, and operational excellence. This role offers robust organizational support, personal empowerment, and growth opportunities within a company of unwavering strength and stability.
Responsibilities
- Perform hair services including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
- Meet or exceed sales goals of $800 average weekly sales and productivity goals for hair services by delivering exceptional guest service.
- Contribute to store goals related to retail and service sales, guest loyalty (including credit), and retail shrink.
- Demonstrate business acumen by understanding business drivers and identifying growth opportunities.
- Perform product demonstrations to drive sales and enhance the guest service experience.
- Support in-store events, promotions, and marketing initiatives that deliver an unrivaled guest experience.
- Stay informed about new and existing industry trends, products, and services, including their ingredients and benefits, to better serve guests.
- Develop guest relationships through consultations and appropriate retail and service recommendations.
- Maintain high standards of customer service and salon image, serving all guests—including walk-ins—in a timely and efficient manner.
- Partner with skin therapists and the retail team to provide a well-rounded, total-store guest experience.
- Establish professional relationships with peers and brand partners to collaboratively deliver exceptional guest service.
- Promote the benefits of the guest loyalty program, including credit and the Ulta Beauty app, to guests in the salon and on the salesfloor.
- Attend mandatory trainings and meetings for continuous professional development.
- Ensure compliance with Ulta Beauty policies, procedures, and standards, including safety, sanitation, and infection control protocols before, during, and after services.
- Follow state board guidelines and established service protocols to ensure a consistent and exceptional guest experience.
- Utilize booking and clientele systems to schedule return services and events.
- Communicate supply needs to the Experience Manager to ensure guest readiness at all times.
- Maintain outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any assigned areas.
- Adhere to the Ulta Beauty dress code and protect company assets by following loss prevention best practices.
Requirements
- Cosmetology license.
- Previous relevant salon experience is preferred.
- Proficiency with latest salon techniques for haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable), or an aptitude to develop these skills.
- Proficiency with use of equipment and chemicals needed to perform technical work.
- Ability to demonstrate, recommend, and sell pro hair care and makeup products.
- Developed communication skills and ability to work independently or as part of a team.
- Ability to build and maintain strong customer relationships and clientele.
- Work a flexible schedule to include days, evenings, weekends, and holidays.
Working Conditions
- Frequent mobility during shift.
- Continuous lifting and/or moving up to 10 lbs. during shift.
- Frequent stooping, kneeling, bending, reaching, twisting, and crouching during shift.
- Ability to stand for long periods of time during shift.
- Continuous and/or frequent coordination and manipulation of objects during shift.
About Ulta Beauty
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. As the largest North American beauty retailer and the premier beauty destination, Ulta Beauty offers more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including its own private label. Every store features a full-service salon offering hair, skin, brow, and makeup services. Ulta Beauty is committed to fostering an inclusive environment and encourages people from underrepresented backgrounds to apply. The company does not discriminate based on race, color, religion, sex, gender identity, national origin, age, disability, or any other legally protected status.