Stylist
About the role
Experience a perfect blend of deliberate purpose and clear-eyed vision at Ulta Beauty. As a Stylist, you’ll engage with guests, consult on their hair care needs, and recommend products and services while delivering quality professional services. This role supports the Experience Manager and Assistant Services Manager with a focus on performance, guest service, and operational compliance. A passion for the beauty industry, exceptional guest service, and a willingness to learn and communicate product knowledge are essential.
Responsibilities
- Perform hair services including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
- Meet or exceed sales goals of $800 average weekly sales and productivity targets for hair services by delivering exceptional guest service.
- Contribute to store goals for retail and service sales, guest loyalty (including credit), and retail shrink.
- Demonstrate business acumen by understanding business drivers and identifying growth opportunities.
- Perform product demonstrations to drive sales and enhance the guest experience.
- Support in-store events, promotions, and marketing initiatives to deliver an unrivaled guest experience.
- Stay informed about new and existing industry trends, products, and services, including their ingredients and benefits.
- Maintain prompt, regular attendance.
- Develop guest relationships through consultations and tailored retail/service recommendations.
- Uphold high standards of customer service and salon image.
- Serve all guests, including walk-ins, in a timely and efficient manner.
- Collaborate with skin therapists and the retail team to provide a well-rounded guest experience.
- Promote the guest loyalty program, including credit and the Ulta Beauty app.
- Attend mandatory trainings and meetings for continuous professional development.
- Ensure compliance with Ulta Beauty policies, procedures, and standards.
- Follow safety, sanitation, and infection control procedures in accordance with state board guidelines.
- Use established service protocols to ensure a consistent and exceptional guest experience.
- Utilize booking and clientele systems to schedule return services and events.
- Communicate supply needs to the Experience Manager to ensure guest readiness.
- Maintain cleanliness of the salon, salesfloor, restrooms, backroom, break area, and assigned areas.
- Adhere to the Ulta Beauty dress code and loss prevention best practices.
- Protect company assets by providing exceptional guest service.
Requirements
- Cosmetology license.
- Previous relevant salon experience is preferred.
- Proficiency with latest salon techniques for haircutting, haircolor, lightening, styling, texture, treatments, extensions, makeup, and ear piercing (where applicable).
- Ability to develop skills in all service categories if not already proficient.
- Proficiency with salon equipment and chemicals.
- Ability to demonstrate, recommend, and sell pro hair care and makeup products.
- Strong communication skills.
- Ability to work independently and as part of a team.
- Ability to build and maintain strong customer relationships and clientele.
Schedule
Work a flexible schedule to include days, evenings, weekends, and holidays.
Working Conditions
- Frequent mobility during shift.
- Continuous lifting and/or moving up to 10 lbs. during shift.
- Frequent stooping, kneeling, bending, reaching, twisting, and crouching during shift.
- Ability to stand for long periods of time during shift.
- Continuous and/or frequent coordination and manipulation of objects during shift.
About Ulta Beauty
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. As the largest North American beauty retailer and premier beauty destination, Ulta Beauty offers more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including its own private label. Every store features a full-service salon offering hair, skin, brow, and makeup services. Ulta Beauty considers all qualified applicants, including those with arrest or conviction records, in a manner consistent with applicable state and local laws.