Stylist

About the role

Experience a perfect blend of deliberate purpose and clear-eyed vision at Ulta Beauty, where industry-leading beauty professionals build authentic community and create a real sense of belonging while driving bold innovations. As a Stylist, you’ll engage with guests, consult on their hair care needs, recommend products and services, and deliver quality professional services with an emphasis on their total look. This role supports the Experience Manager and Assistant Services Manager through a focus on performance, guest service, and operational compliance.

Responsibilities

• Perform hair services including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
• Meet or exceed sales goals of $800 average weekly sales and productivity goals for hair services by delivering exceptional guest service; contribute to store goals for retail and service sales, guest loyalty, and retail shrink.
• Demonstrate business acumen by understanding business drivers and identifying growth opportunities.
• Perform product demonstrations to drive sales and enhance the guest service experience.
• Support in-store events, promotions, and marketing initiatives that deliver an unrivaled guest experience.
• Stay informed about new and existing industry trends, products, and services during work time; share knowledge about ingredients and benefits to better serve guests.
• Maintain prompt, regular attendance.
• Develop guest relationships through consultations and appropriate retail and service recommendations.
• Demonstrate high standards of customer service and salon image.
• Serve all guests, including walk-ins, in a timely and efficient manner.
• Partner with skin therapists and the retail team to provide a total-store, well-rounded guest experience.
• Establish professional peer and brand partner relationships to collaboratively deliver exceptional guest service.
• Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and on the sales floor.
• Attend mandatory trainings and meetings for continuous professional development.
• Ensure compliance with Ulta Beauty policies, procedures, and standards.
• Follow all safety, sanitation, and infection control procedures before, during, and after services; comply with state board guidelines.
• Follow established service protocols to ensure a consistent and exceptional guest experience.
• Utilize booking and clientele systems to schedule return services and events.
• Communicate supply needs to the Experience Manager to ensure guest readiness.
• Maintain outstanding store operational standards, including cleanliness of the salon, sales floor, restrooms, backroom, break area, and any assigned areas.
• Adhere to the Ulta Beauty dress code.
• Follow loss prevention best practices and provide exceptional guest service to protect company assets.
• Execute other operational tasks as directed.

Requirements

• Cosmetology license.
• Previous relevant salon experience preferred.

Skills

• Proficiency with latest salon techniques for haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable); aptitude to develop skills in all service categories.
• Proficiency with use of equipment and chemicals needed to perform technical work.
• Ability to demonstrate, recommend, and sell pro hair care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and clientele.

Schedule

Work a flexible schedule to include days, evenings, weekends, and holidays.

Working Conditions

• Frequent mobility during shift.
• Continuous lifting and/or moving up to 10 lbs. during shift.
• Frequent stooping, kneeling, bending, reaching, twisting, and crouching during shift.
• Ability to stand for long periods of time during shift.
• Continuous and/or frequent coordination and manipulation of objects during shift.

About Ulta Beauty

At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. As the largest North American beauty retailer and premier beauty destination, Ulta Beauty offers more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including its own private label. Every store features a full-service salon offering hair, skin, brow, and makeup services.