Stylist

About the role

As a Stylist, you're our key brand ambassador, embodying personal style and product passion. You're responsible for delivering outstanding customer service that leads to genuine, loyal customer connections; working to drive the business and increase the profitability of your store. You're as committed to helping customers find their authentic selves, as you are to delivering results and spreading a culture of product expertise across your entire team.

What You'll Do

• Excel in the incentive-based styling program by meeting the required sales per hour (SPH) and key performance indicator (KPI) goals
• Be the brand ambassador & product expert, building incremental sales through wardrobing
• Utilize in-store relationships, customer profiles, and the loyalty program to attract and retain new clients
• Build meaningful, lasting relationships through authentic, personalized interactions and one-to-one clienteling
• Deliver a best-in-class styling experience while embodying the service expectations outlined in our selling training
• Know your store's neighborhood; the events, artists, local influencers and style-makers
• Identify and host appointments and in-store events through community networking, local marketing, and college outreach
• Stay informed about our competitors, current trends, and the interests of the local community
• Share product feedback, insights, and ideas with the management team

Qualifications

• Are at least 18 years old
• Have previous experience in one-to-one clienteling
• Thrive in a results-driven environment
• Passionately support our brand, customers, and teams
• Stay up to date with current fashion trends and industry developments
• Exhibit teamwork, flexibility, and courtesy while executing tasks
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills
• Have scheduling flexibility, including: nights, weekends and holidays
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos

Benefits

• Competitive base pay and bonus programs
• Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
• Entertainment, travel, fitness, and mobile technology discounts
• 401(k) plan with company matching donations

Pay

Hourly Range: $16.00 - $20.00