Style Consultant

Overview

The Style Consultant will serve as a passionate brand ambassador, delivering exceptional service and creating memorable, personalized experiences that embody the Boden values. The role involves building lasting customer relationships and driving sales through elevated, customer-centric interactions.

What You Will Do

• Create memorable shopping experiences through personalized service and a deep understanding of customer needs
• Build and nurture customer relationships through consistent follow-up and thoughtful correspondence that drives loyalty and sales
• Utilize technology and virtual selling tools to connect with clients and showcase the full breadth of Boden products
• Stay informed and inspired by developing strong product knowledge and keeping up with fashion trends and industry insights
• Be a knowledgeable ambassador of the Boden brand – share the Boden story, values, and product details with confidence and authenticity
• Maintain a polished and professional appearance, behavior, and performance that aligns with Boden’s values and heritage
• Aid in stock tasks such as receiving deliveries, processing inventory, restocking the sales floor, and maintaining back-of-house organization
• Aid with other related duties as requested

What We Are Looking For

• At least 18 years of age or older
• 2 - 4 years' customer service experience preferred
• Strong verbal and written communication skills
• Excellent interpersonal skills with the ability to build and maintain strong working relationships
• Ability to operate POS system and handle various payment methods
• Ability to work in a goal-driven retail environment with frequent customer interaction
• Strong organizational skills and attention to detail
• Ability to effectively multitask in a retail environment
• Enthusiastic team player with positive energy and strong commitment to teamwork
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
• Frequent bending, kneeling, reaching, and other physical movements required for stocking, organizing, and visual merchandising
• Manual dexterity and hand-eye coordination to hang and fold garments, attach tags, and operate POS system, as well as perform other tasks requiring fine motor skills and attention to detail

Our Behaviours

• We keep things simple. We say what we mean, keep each other in the loop, and follow through on what we’ve said we’ll do.
• We care about doing a good job - and we care about each other.
• We’re always kind, often honest, and we will push for high standards without making it heavy.
• We know what we’re good at, we lean on each other when needed, and we show up as a team - taking ownership and getting things done together.

What We Offer

• 401(k) Matching
• Uniform Allowance
• Employee Discount
• Paid Time Off
• Referral Program